
495 Mazda
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:30 PM
Service
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,030 reviews
Paul and the guys in service was awesome for getting my vehicle in with no appointment. vehicle in with no appointment. More
They fix anything if you give them the chance. John,Paul and Rob Great guys. John,Paul and Rob Great guys. More
The service department doesn't know what they're doing. The vehicle I bought from them was a brand new 2023 Mazda cx 30. The problem happens when you are traveling from 40 to 50 mph closest to the 50 mph r The vehicle I bought from them was a brand new 2023 Mazda cx 30. The problem happens when you are traveling from 40 to 50 mph closest to the 50 mph range on the speedometer, the vehicle would vibrate. So, I took back to the 495 Mazda dealership where I purchase the vehicle. The service advisor Jonathan told me the routers on the vehicle were slightly warped. He said they would machine the routers, why the dealership didn't replace the routers on a 2-week-old vehicle is beyond my comprehension. I picked up the vehicle and immediately noticed the same problem vibrating closest to 50 mph range. I then took the vehicle back once again to the 495 Mazda dealership and they kept my vehicle for 2 weeks, out of frustration I called the Mazda manufacturer to file a claim and the end result is, the dealership can't find anything wrong with the car. This is very surprising to me considering the vehicle was at the dealership for two whole weeks, it takes 2 weeks to find out there's nothing wrong with a vehicle? My brand new vehicle still vibrates after bringing it to the dealership on two separate occasions. More
Excellent service. Quick, efficient and courteous. cost was appropriate. I would employ this service again. enough said Quick, efficient and courteous. cost was appropriate. I would employ this service again. enough said More
Great service and quick service but need snacks and Diet Coke. Hours are great and location Coke. Hours are great and location More
I had a really great experience with 495 Mazda — everyone was super nice and professional. They had a great selection of the car I wanted. Would definitely buy through these guys again. was super nice and professional. They had a great selection of the car I wanted. Would definitely buy through these guys again. More
I am very disappointed in your service department. I took my Mazda in for service about the shank and trouble with tires. You fixed everything but the problem. I had to take my truck to someone else w I took my Mazda in for service about the shank and trouble with tires. You fixed everything but the problem. I had to take my truck to someone else who took care of the problem. You are a rip off and I will never recommend your service. More
Everyone is nice and helpful and the dealership is super clean. I love the refreshment station and the couches are comfy to sit on while waiting. clean. I love the refreshment station and the couches are comfy to sit on while waiting. More