495 Mazda

Easy to schedule appointments and comfortable waiting area. Video repair review is great. Happy with service area. Video repair review is great. Happy with service More

Great Service from every department! Sales to service they make everything seamless and so easy for the customer! They actually care about their customers! Sales to service they make everything seamless and so easy for the customer! They actually care about their customers! More

Excellent experience. The dealership is clearly well managed. I worked with Dominic Pellegrino, who was polite, knowledgeable and professional, making the whole purchasing The dealership is clearly well managed. I worked with Dominic Pellegrino, who was polite, knowledgeable and professional, making the whole purchasing experience seamless. I highly recommend 495 Mazda. More

I was very satisfied with my dealings with Domenic at 495 Mazda Lowell Ma. And will recommend them to friends Mazda Lowell Ma. And will recommend them to friends More

Best experience I’ve ever had purchasing a vehicle and Dominic was fantastic! Highly recommend this dealership. Dominic was fantastic! Highly recommend this dealership. More

Friendly, knowledgeable and helpful staff! ! I was greeted with a smile, enjoyed great conversation upon my arrival. The waiting area is clean and comfortable. Although I didn’t help myself to ! I was greeted with a smile, enjoyed great conversation upon my arrival. The waiting area is clean and comfortable. Although I didn’t help myself to any of the free beverages, I was impressed with the variety of drinks available. When my car was ready, I received a thorough summary of what was done to my car and enjoyed more pleasant conversation while I was checking out. There is a dealership and service area much closer to my home but I prefer to travel the 45 minutes knowing that I will be treated with respect and my concerns will be addressed. 495 Mazda came highly recommended and I have not been disappointed! More

Very happy with the service. Called and was quoted a price for 4 new tires to be installed, made the appointment, which was quicker than I expected. Waiting area was clean. Frien Called and was quoted a price for 4 new tires to be installed, made the appointment, which was quicker than I expected. Waiting area was clean. Friendly staff. More

Great response time, listens, does thorough check and prices are fair. I will always bring my car there!!! prices are fair. I will always bring my car there!!! More

Experience was great. The agents were helpful. And the waiting area was comfortable. I was well informed of the work being done on my car. The agents were helpful. And the waiting area was comfortable. I was well informed of the work being done on my car. More

I brought my car in for a quote and was told they would look into prices for parts and then give me a call in the next couple of days. The person who worked with me was Paul. I never heard back from him. I look into prices for parts and then give me a call in the next couple of days. The person who worked with me was Paul. I never heard back from him. I called the service center three different times over the course of a month and was told he would get back to me, but he never did. I eventually had the work done somewhere else. The day after I picked up my car from the mechanic who did the work I received a text from Paul at 495 Mazda telling me to text him at any time during my service visit. I never had a service visit. They never called me back to schedule one. They just texted asking me for a review, so I am leaving one. More