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495 Mazda - Service Center

Lowell, MA

4.7
1,695 Reviews

1,695 Reviews of 495 Mazda - Service Center

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May 18, 2022

The whole experience was top notch. From the initial call to set up a service appointment to the service rep greeting me when I pulled up to the technician sharing a video of my car as More

by drminaz40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
May 15, 2022

Fast service and the video was excellent ,polite people and the dog welcoming you was even better More

by NERY6300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
May 15, 2022

Kind friendly and timely service people. Very knowledgeable staff. Video was excellent. Loaner was a nice bonus More

by DBORDELON718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel, Jonathan Terrero
May 15, 2022

Friendly, and thorough. I liked that the mechanic showed me the underbody of the car even though everything was ok.. More

by Jon K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
May 15, 2022

Very courteous, professional, and knowledgeable staff. Video of the vehicle inspection is very helpful. In my experience, all questions get answered to the customer’s satisfaction. More

by MSKWOODS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
May 14, 2022

Great service and help as usual. Place is clean and has a friendly/happy environment. More

by EDOUCE24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
May 14, 2022

Kept me updated, and wasn’t disappointed with the finish product. Great employee service as well. More

by Cory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
May 13, 2022

Very helpful and quick. Estimates was not too high or unreasonable. Good work and clean service area. More

by meegsmoreno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella, Paul Deziel, Jonathan Terrero
May 13, 2022

Had an oil change They recommended changing the air filter but I decided to postpone More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
May 13, 2022 -

Rob responded

Yup

May 10, 2022

I have recommended this dearlership to friends and family and will continue to buy future. Cars here this is my first Mazda car I always owned Honda cars will not go back to that maker Mazda makes a More

by ljd1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Myett, Paul Deziel
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