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495 Mazda - Service Center

Lowell, MA

4.7
1,697 Reviews

1,697 Reviews of 495 Mazda - Service Center

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December 01, 2024

i text and went to mazda the other day had a screw in one of the tires emily was super friendly and took care of it thank you emily and the guys for fixing it i will definitely come back again great job ever More

by Tommy316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Tierney
November 30, 2024

Had an issue with new vehicle that required immediate attention. Service department was able to review issue same day and resolve issue. More

by BETSDENP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
November 29, 2024

My appointment was right on time and the staff was helpful and friendly. I highly recommended 495 Mazda. More

by tom.bartoloni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Deziel, Jonathan Terrero
November 25, 2024

Took care of my issue and provided a loaner car. Friendly staff that kept me updated while my car was being serviced. More

by liam.castrios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Deziel
November 22, 2024

Friendly service and performed what I needed done besides giving me a video for service that needs to done More

by Gbowman12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
November 21, 2024

Ability to schedule a service appointment quickly was great. Check in process was perfect as well as the time to complete the repair. Great overall experience. More

by jack.austin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Excellent service department, knowledgeable staff. They go above and beyond to be helpful with a smile. More

by shaunsully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

The staff at this location are very kind and helpful. I appreciate their patience and communication. More

by apennell7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha
November 18, 2024

Highly recommend 495 Mazda, tentative service when I take in my vehicle. The customer and technician service is amazing! More

by Jtorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
November 15, 2024

Thanks for the service. And I received a coupon and a veteran’s discount and the complimentary car wash. More

by gustremblay7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
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