1,459 Reviews of 495 Mazda - Service Center
I gotta say this is one of the best experiences I have had when dealing with a car dealership. I do not have a Mazda (yet!) but I broke down nearby and Roger was outstanding. Roger kept me informed of the had when dealing with a car dealership. I do not have a Mazda (yet!) but I broke down nearby and Roger was outstanding. Roger kept me informed of the whole process the next day as this was after hours when I dropped off the car. I expect good service departments to be busy and yet taking the time to let me know when and what they were doing for me was special. I would recommend to anyone, even if you do not have a Mazda, to utilize a facility such as this and ask for Roger. Maybe you will even contemplate buying a Mazda if your car has extensive issues. While I was there I spoke with Elliott and John Bonner and both were not typical sales people. They were interested why I was there but did not force themselves on me as you get at most places. Service Dept gets an A+! More
Just had my car serviced with Lannan Mazda. Roger at the service area is the best! Courteous, professional, friendly and helpful. He even helped buff out a few scratches from the door of my car. I have been service area is the best! Courteous, professional, friendly and helpful. He even helped buff out a few scratches from the door of my car. I have been at many garages in the past where you get the feeling you are being taken to the cleaners. But not at Lannan Mazda - for the first time, I actually felt that they put the customer first! I would recommend them to anybody looking to service their car. Well done guys! More
Lannan Mazda is fantastic! They are very accommodating and helpful. I love how they do not force unnecessary repairs on you like other mechanics might. They are honest and fairly priced on all repairs. Ro and helpful. I love how they do not force unnecessary repairs on you like other mechanics might. They are honest and fairly priced on all repairs. Roger and Alex in the service department are always there to greet you with a cheerful hello. Roger has really turned the location around making it an enjoyable experience on every visit! Elliot with whom I bought my car from still greets me by name anytime I'm there. He will definitely be the person I will be buying my next car from. Highly recommend them for servicing and buying a car! More
The service department cannot be beat. I am sure I will be purchasing my next Mazda from Lannan as they take care of you. See Roger in the service department. Honest, considerate, friendly. be purchasing my next Mazda from Lannan as they take care of you. See Roger in the service department. Honest, considerate, friendly. More
From the time Roger shook my hand until I picked up my car, the level of service and commitment to that server was outstanding. I was made to feel welcomed, and I knew fixing my car was a priority. The re car, the level of service and commitment to that server was outstanding. I was made to feel welcomed, and I knew fixing my car was a priority. The results of the work was amazing...it went from rattle, clunk to smooth like new. Great work, great service...I'll be back! Thank you. More
I went for an 5000mile oil change. During the service Roger informed me of future maintanance for the brakes and tires. He provided the data and told me of the potential life of the brakes and tires. H Roger informed me of future maintanance for the brakes and tires. He provided the data and told me of the potential life of the brakes and tires. He did not pressure me into fixing the car during the visit. He also provided estimates of the repair work. More
Lannan was by far the best Mazda dealership that I dealt with. I spoke with someone with Bonneville Mazda and they were very rude, so when I called Lannan I was on the offensive. Roger the service manager with. I spoke with someone with Bonneville Mazda and they were very rude, so when I called Lannan I was on the offensive. Roger the service manager assured me that I would be taken care of and that his technicians would diagnose and correct any issues. He said that the car would be done by Friday and it was ready on Thursday morning, a pleasant surprise. He also kept in phone contact every step of the way so that we knew exactly the items that were being replaced and if they were covered under the warranty or not. We will certainly be bringing our cars in for routine maintainence from now on. We are even considering buying another Mazda since we were so pleased with this dealership. More
Roger went above and beyond when it came to the service on my Mazda. He kept me informed and updated on the repairs and asked for more time so the repairs could be finished correctly. You can tell that h on my Mazda. He kept me informed and updated on the repairs and asked for more time so the repairs could be finished correctly. You can tell that he really cares about customers and enjoys his job. More
Very good service from this dealership. Tells exactly what you need. The prices are also cheaper than non dealership businesses. Il be coming here for all my service as long as I own my Mazda. Thank you what you need. The prices are also cheaper than non dealership businesses. Il be coming here for all my service as long as I own my Mazda. Thank you very much. More