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495 Mazda - Service Center

Lowell, MA

4.8
1,459 Reviews

1,459 Reviews of 495 Mazda - Service Center

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September 19, 2012

I gotta say this is one of the best experiences I have had when dealing with a car dealership. I do not have a Mazda (yet!) but I broke down nearby and Roger was outstanding. Roger kept me informed of the More

by AndyMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Hanks
August 04, 2012

Just had my car serviced with Lannan Mazda. Roger at the service area is the best! Courteous, professional, friendly and helpful. He even helped buff out a few scratches from the door of my car. I have been More

by olliec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
March 08, 2012

Lannan Mazda is fantastic! They are very accommodating and helpful. I love how they do not force unnecessary repairs on you like other mechanics might. They are honest and fairly priced on all repairs. Ro More

by kristinarh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Hanks
November 15, 2011

The service department cannot be beat. I am sure I will be purchasing my next Mazda from Lannan as they take care of you. See Roger in the service department. Honest, considerate, friendly. More

by Lamar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Hanks
November 07, 2011

From the time Roger shook my hand until I picked up my car, the level of service and commitment to that server was outstanding. I was made to feel welcomed, and I knew fixing my car was a priority. The re More

by zero2whatever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Hanks
October 24, 2011

I went for an 5000mile oil change. During the service Roger informed me of future maintanance for the brakes and tires. He provided the data and told me of the potential life of the brakes and tires. H More

by ryana98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Hanks
October 06, 2011

Lannan was by far the best Mazda dealership that I dealt with. I spoke with someone with Bonneville Mazda and they were very rude, so when I called Lannan I was on the offensive. Roger the service manager More

by Victor Morales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
roger hanks
October 04, 2011

Roger went above and beyond when it came to the service on my Mazda. He kept me informed and updated on the repairs and asked for more time so the repairs could be finished correctly. You can tell that h More

by fitch21200
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Hanks
October 04, 2011

I went for a 10,000 mile service on my 2010 Mazda M3 for an oil change and tire rotation. The service was prompt and courteous. More

by lisavitali
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Hanks
October 01, 2011

Very good service from this dealership. Tells exactly what you need. The prices are also cheaper than non dealership businesses. Il be coming here for all my service as long as I own my Mazda. Thank you More

by fire688
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service manager roger
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