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495 Mazda - Service Center

Lowell, MA

4.8
1,474 Reviews

1,474 Reviews of 495 Mazda - Service Center

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December 31, 2023

It was easy to make an appointment online and car was completed at time expected More

by lasic13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

Great It was great. I waited there. I love the inspection video. I always go there More

by badrul
Recommend Dealer
Yes
Employees Worked With
Paul
December 30, 2023

Paul as always was fantastic, always greets you with a smile! Alignment was quick and they show you before and after measurements. The cashier is a doll! More

by Contempo96
Recommend Dealer
Yes
Employees Worked With
Paul
December 30, 2023

I am satisfied with the service. Dealing with sales department is average. Dealership waiting area and amnesties are excellent. More

by FORSAMUSE00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

Friendly, quick communication, and thorough service. I am all set with this survey thank you. More

by Cmstanleymom1
Recommend Dealer
Yes
Employees Worked With
Paul
December 26, 2023

They have been helpful in trying to diagnose and fix a few issues with my car. One appears fixed, hoping other is. They are very accommodating. More

by Soccercary
Recommend Dealer
Yes
Employees Worked With
Jonathan
December 23, 2023

I was pleased with the waiting area and the cleanliness of the bathrooms. I had to wait a long time due to the large number of repsirs and wish they had a plant based milk for the coffee, and perhaps some More

by CD
Recommend Dealer
Yes
December 23, 2023

Purposely deceptive estimate. I will not return. Written quote for $300 each front and rear brakes. When work done I was told estimate DID NOT include parts?!?!?! Dishonest at bes More

by Clasbyatc
Recommend Dealer
No
Employees Worked With
Jonathan
December 21, 2023

Informative great to work with very accommodating by far the easiest and best place I've ever got a car More

by tessiers08
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Duffin
December 19, 2023

Appointment was easy to obtain. The service department team were very efficient and provided great service. More

by SMMAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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