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495 Mazda - Service Center

Lowell, MA

4.7
1,697 Reviews

1,697 Reviews of 495 Mazda - Service Center

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September 01, 2024

timely, courteous & efficient service. They also post inspection video online for review. Not to mention very flexible & easy to Book appointment online. Highly recommend & will be returni More

by Prasad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

First oil change since purchase. Went smoothly. Pulled right in took my vehicle and I waited in waiting room. No wait. Took about 1 hr. More

by rjalmaoca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
August 29, 2024

It's always a great feeling to service my car at 495 mazda. They provide great service. More

by indra.sugianto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
August 28, 2024

The team at the service department are helpful and knowledgeable. The virtual visit of the work completed is very helpful More

by bazzj52
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
August 28, 2024

I had a great customer experience sending my Mazda CX-5 car to 495Mazda. I got a detailed inspection report and thorough service. Everyone here is super friendly and professional. I will definitely come he More

by mohatarek22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Deziel, Al Blank
August 28, 2024

Oil change and tire rotation took a while considering that i had an appointment and it was not too busy. Maybe they are light on service technicians staffing?? To be determined More

by dsmith@ccaco.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eileen
August 28, 2024

I made the purchase easy for the dealer, came into the store knowing exactly what I wanted, they made the experience reasonably smooth, we all had pleasures there. More

by CHENQING.FANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savan
August 26, 2024

We were especially impressed on this occasion. The staff were attentive, efficient, and very friendly. We called late on Friday with an urgent need (broken shock absorber) and were able to get i More

by DLEVANDIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
August 20, 2024

Such great service and a wonderful team of folks. Happy to have worked with them! More

by BAZZANO.STEPHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Jonathan was fantastic. His customer service is outstanding, and excellent about communication. One thing that is NOT his fault is service pricing. $315 for a transmissio More

by Scott1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
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