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495 Mazda - Service Center

Lowell, MA

4.7
1,697 Reviews

1,697 Reviews of 495 Mazda - Service Center

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August 18, 2024

Greeted quickly and pleasantly. Then told exactly the cost. Car done quick and even washed my car! More

by pbhayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
August 17, 2024

Okay service, however, Took a very long time for an oil change and tire rotation. I was also told I needed 4 brand new tires at the time of my next service, however, my vehicle only has 21k miles. Bran More

by jacielx926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
August 17, 2024

The service staff is very professional, friendly, and accommodating. They were able to accommodate my tight schedule and had my car service completed ahead of schedule. More

by lauratomasello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Deziel, Jonathan Terrero
August 15, 2024

495 Mazda has great service and the sales personnel were polite and answered all of my questions. More

by NICHOLAS.CONTI.2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savan Choun
August 14, 2024

The works are very nice, polite, they really helped me a lot, answers ask the questions!!! We love Kristen!!! More

by UZIELDIASJUNIOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cris ( finance) I think!!
August 13, 2024

Good and quick service. They keep you i formed about what’s happening with your car. More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
August 13, 2024

The team at 495 Mazda is amazing! The technicians always do a fantastic job, and in particular Emily Tierney of the service team is amazing!! Thank you so much for making this the bes More

by KEVIN.H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Tierney
August 12, 2024

staffs are friendly and does the excellent services. i like their service. i recommend 495 mazda . More

by waibaashok
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
August 11, 2024

Absolutely horrid told me i needed a new engine and transmission just for a bit of rattling took it to a different shop a smaller shop and they said they could find no problems with it quoted me over 9 More

by owensb747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Sullivan
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

Good attention and service, nevertheless I was expecting a lot more from the program that you BUY to protect your car. It seems to me that they don’t want to offer all the coverage available. More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
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