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495 Mazda - Service Center

Lowell, MA

4.7
1,697 Reviews

1,697 Reviews of 495 Mazda - Service Center

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February 26, 2025

Emily is friendly and welcoming as always and took care of the issue my car had. More

by rgildiaz21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
February 26, 2025

D I d E v e r t h I n g I a s k e d fo r More

by snjy8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Deziel, Jonathan Terrero
February 23, 2025

I've always had great experiences with their service department - as well as sales. They are always very helpful and professional. My last visit was great, and they quickly resolved a nagging issue wi More

by Scott
Recommend Dealer
Yes
Employees Worked With
Emily Tierney
February 23, 2025

Very good service! David Duffin was terrific, best experience buying a car! Everything went smoothly. Very impressed with the dealership, highly recommend to everybody More

by LANAVAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Daffin-customer adviser. Chris Soun-Finance manager
February 22, 2025

I bought my car here in 2019. I like going there to get my oil changes as it’s very comfortable to hang out and have hot chocolate and watch tv. I recently had my car not start an More

by Jeannealex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Riveira
February 22, 2025

This was a fantastic dealership experience. They were courteous, communicative, and even washed my vehicle before returning it to me! They were top notch More

by paulgsr97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natasha, Paul Deziel, Jonathan Terrero
February 22, 2025

Good service people all the way round. Wish they gave the car a rinse. Maybe they don't do that in winter. All in all, satisfied. More

by mukuskahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Deziel, Jonathan Terrero
February 20, 2025

Greatest experience I’ve ever had buying a car. The team at 495 Mazda are great Savan, David & Kristen were terrific to work with. More

by Stevieboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savan Chuon
February 18, 2025

Great service team. Friendly , prompt , efficient and knowledgeable. Clean, well organized, no waiting time, efficient feedback after service More

by mgude1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
February 17, 2025

Team was very helpful and gracious. Roberto and Emily were great to work with thanks! More

by rickyyang987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.