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495 Mazda - Service Center

Lowell, MA

4.7
1,697 Reviews

1,697 Reviews of 495 Mazda - Service Center

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March 14, 2024

5 hours to replace a thermostat that was under warranty. Should have been an hour More

by KLIEBICH4
Recommend Dealer
No
March 14, 2024

Great, it feels like family. Like I'm in my own garage. My car drives Great because those guys at 495 Mazda have my back. More

by freddyamin
Recommend Dealer
Yes
Employees Worked With
Paul
March 13, 2024

It was quick and easy They had all my appointment details which made it easy. Also the wait area was nice.. More

by pankajsharma1283
Recommend Dealer
Yes
Employees Worked With
Emily
March 12, 2024

Great! Above and beyond They gave me a complimentary loaner while my car was being serviced. Made it a very smooth and easy process More

by Skodonnell9
Recommend Dealer
Yes
Employees Worked With
Jason
March 12, 2024

It has been a good experience so far. I'd like to learn about car maintenance. More

by kkrishna.2688
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Blank, Keith Ladd
March 11, 2024

Paul is always friendly, helpful and knowledgeable. His customer service goes above and beyond. Courteous More

by STACIEJEAN05
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul
March 10, 2024

Thanks for always taking excellent care of us, both sales and service, and our CX5 and Miata!! More

by AJBLACKBURN66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Terrero, Al Blank
March 09, 2024

Great, professional knowledgeable, helpful. Answered all my questions and gave recommendations. Highly recommended Clean show room too. More

by misterxy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
March 09, 2024

Emily and Jonathan from Service were outstanding and helped me out and got me in and out like I was planning. More

by Walter K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily , Jonathan Terrero
March 08, 2024

Very friendly and professionally and knowledgeable Very friendly and professionally and knowledgeable. Answered all my questions and gave recommendations. More

by misterxy
Recommend Dealer
Yes
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