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495 Mazda - Service Center

Lowell, MA

4.7
1,698 Reviews

1,698 Reviews of 495 Mazda - Service Center

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May 31, 2023

This was my second oil change and I’m so impressed with the way the mechanic takes you through your vehicle via video! Everyone is so professional and very pleasant to do business with! More

by KATLe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Deziel, Jonathan Terrero
May 29, 2023

Very professional and supportive staff. Gave fair price for vehicles up front without the need to bargain. Service personnel are amazing. Never had an issue persist past one visit, and they More

by Kevin S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel, Jonathan Terrero
May 28, 2023

Paul, the service tech was very friendly and knowledgeable. He communicated well all the technical information I needed to made a decision. I was very impressed with the mechanics video assess More

by George
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The mechanic... and his video. 5 stars!, Paul Deziel
May 27, 2023

I like the video. Service was nice. Fair price for the entire service once the discount was applied More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
May 27, 2023

coolest people , excelent service , nice make bussines at this dealership , they make easy eveything for the customer More

by pipeco73
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Deziel, Jonathan Terrero
May 26, 2023

I worked with Sean and Alex to purchase a new CX-5 and they made the process very easy and pleasant. I would recommend them to anyone in market for a new car. More

by thomasflanagan08
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marangoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023

Great service in and out very quickly for a flat tire. Explains process when complete More

by Lb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
May 25, 2023

Service is excellent. Any & every employee I have interacted with has been wonderful, friendly & more than willing to help! My experience has been a really good one! Thank More

by judith.a.marchand
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel, Jonathan Terrero
May 25, 2023

Alex was great in helping understand all of the features of the different trim levels on the new Mazda 3s. Very satisfied with my purchase. More

by mnowak1619
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex in Sales, Keith Ladd
May 24, 2023

Long wait times, but good and responsible service representative. No compliant other than wait time More

by anandhanataraj95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
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