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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,339 Reviews
Call Service Center (708) 251-0222

1,339 Reviews of 94 Nissan of South Holland - Service Center

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August 18, 2023

Did not reset oil change reminder yet noted it in the comments that it was reset More

by gogunyoye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Carter
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Aug 22, 2023 -

94 Nissan of South Holland responded

Thank you for alerting us to this matter. Can you send me your full name and phone number so we can track down your ticket? We want to make sure our team is consistent to ensure happy customers! Thanks again for letting us know. Regards, Liz Sappenfield liz@94nissan.com

August 18, 2023

This dealership specializes in quick and efficient service. The staff are friendly and try to handle your needs. More

by jalenlstorey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor McCarroll
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2023 -

94 Nissan of South Holland responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Matt Sappenfield Owner Loyalty Manager

August 15, 2023

Tyler is a very nice person. He explained to me every thing that was wrong with the problem and didn't seem like I was getting on his nerves. More

by goochiegardner9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2023 -

94 Nissan of South Holland responded

Thank you for your kind review; we are happy to pass along your comments to Tyler! I appreciate his patience as well. Please know that there is NOTHING wrong with asking us questions. The worse thing for us is for a customer to walk away feeling bad or regretful that they didn't ask more questions! If you need ANYTHING, please give us a call at 708-225-3728. Our service concierges, Jasmine and Jackie, will get your concerns answered. Regards, Liz Sappenfield

August 15, 2023

Customer Service has improved tremendously from the last visit I had. Everyone was very friendly especially JARED!! He was outstanding! More

by mswen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Carter
Report | Print
Aug 20, 2023 -

94 Nissan of South Holland responded

Hello Mswen, thank you; we appreciate your feedback! Isn't Jared super? We really appreciate the enthusiasm and care he takes with his customers. Soon he will be working as a technician so you can only imagine what a great mechanic he will be! Please see us soon for a free car wash during service hours! Best Regards, Liz Sappenfield

August 14, 2023

I Always receive great customer service when I go into the dealership from the entire staff More

by jonesmica91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2023 -

94 Nissan of South Holland responded

Greetings! That's great news to hear about your service visit with Torrey. I'm so glad everything went swimmingly! Stop back in for a free car wash next time you're near us! Regards, Liz Sappenfield

August 09, 2023

They are fast and efficient about getting you and out. I don’t like sales rep constantly coming to you trying to get you to trade in More

by oweiokirika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2023 -

94 Nissan of South Holland responded

Hello Oweiokirika, we appreciate you taking the time to leave us this feedback regarding our salespeople offering appraisals. We have helped so many people by offering them the chance to "trade up". I can understand asking too many times and be a nuisance so we will work with them to take it down a notch! We are very happy that you had a great service experience otherwise. Have a great weekend! Regards, Liz Sappenfield

August 05, 2023

I always get "service with a smile". The technicians are courteous, knowledgeable & prompt. I have never had a bad experience in any department. I'm a happy 94 Nissan Customer! More

by angelr10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Sappenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deshun Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

94 Nissan of South Holland responded

Hello Angel! I’m so glad you had a nice, efficient service process! We try to make things move along quickly so you can enjoy your car! Thanks for choosing us. Regards, Liz Sappenfield

August 03, 2023

94 south Holland Nissan provided great service every time I go ! I Highly recommended dealership for service ! More

by zandrea Harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Koehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacquelyn Vaughn, Jared Carter
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Aug 09, 2023 -

94 Nissan of South Holland responded

Hi Zandrea Harris, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Regards, Liz Sappenfield

August 03, 2023

Wonderful I can't complain so far everyone have been above and beyond I would definitely refer nissan94 to family members and friends. More

by SARA-JONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Sappenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zac Sappenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Carter
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Aug 09, 2023 -

94 Nissan of South Holland responded

Sara-jones, we're happy you found our staff to be so supportive during your experience here at Nissan Of South Holland. What great compliments! We really appreciate you!! Have a great week and stop in during service hours for a free car wash! Regards, Liz Sappenfield

August 02, 2023

So far I haven't had a bad experience with South Holland Dealership. That's a good thing More

by tinat522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Carter
Report | Print
Aug 09, 2023 -

94 Nissan of South Holland responded

Thanks so much! From the entire staff at 94 Nissan of South Holland, we can't thank you enough for your time and for your feedback about our dealership. Regards, Liz Sappenfield

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