A Better Way Wholesale Autos

This us the most unprofessional dealership I've ever been to I called this place first to look at a vehicle. I spoke with the sales manager Eli. He told me that Sunday's were appointment only, and I Said ok I'l I called this place first to look at a vehicle. I spoke with the sales manager Eli. He told me that Sunday's were appointment only, and I Said ok I'll try to come down on Monday since I live an hour and a half away. He said to come right down and he would get a salesperson to work with me, which I did. I get there and he had me put my name on a written list and told me no one could help me today and I should've made an appointment....I was so mad....he was very unprofessional More

I wish had the experience the rest of you had. I am sorry but I would never buy a car from here again. I was given a 60 day warranty and at 62 days I started having major trouble with this car. I I am sorry but I would never buy a car from here again. I was given a 60 day warranty and at 62 days I started having major trouble with this car. I got suckered into the extended warranty they offer from Continental and that was a waste of money. I pretty much just handed them $2,000.00 They find every reason in their power to NOT pay for a repair. The salesman we dealt with was a joke. He was far from helpful. That should have been my first clue. As of right now I have sunk $7,000 into repairs for this lemon. Beware! Do NOT buy a car from a wholesaler! Spent the extra money and go to a reputable dealer. After multiple calls all I get is they can do the repairs for less than my mechanic. Doubtful. Take a lesson from me. I don't like writing bad reviews, but felt I would be doing others a disservice by not letting others know of my experience. Salesman- 0 stars, Warranty company- 0 stars, dealership- your only as good as your worst guy- 0. Go some place else. This car is the BIGGEST piece of garbage. They should be embarrassed. More

Great Service From Dan Had a great experience with A Better Way. I would highly recommend going there for a car. Worked with Dan, he was fantastic and very friendly Had a great experience with A Better Way. I would highly recommend going there for a car. Worked with Dan, he was fantastic and very friendly More

Great collection of cars for unbeatable price. Pros: Great collection of cars for unbeatable price. My Agent Lya went out of her and was persistent in finding a perfect car for me even though it t Pros: Great collection of cars for unbeatable price. My Agent Lya went out of her and was persistent in finding a perfect car for me even though it took some time. I recommend to ask for Lya if you ever visit. Cons: Customer service is not great while considering *Booking an appointment *Most the agents are always busy *Slow process *No negotiation *Remote location More

Thank you Steve! Thank you Steve Francois for helping us find our car and staying late on the night we purchased it. Great customer service. Would highly recommend. Thank you Steve Francois for helping us find our car and staying late on the night we purchased it. Great customer service. Would highly recommend. More

slow but good Our salesman Eli was top notch and all dealers make it or fail based on the sales person. I was not impressed with some of the processs the dealer use Our salesman Eli was top notch and all dealers make it or fail based on the sales person. I was not impressed with some of the processs the dealer used as some cars were not ready to test drive. Eli however, worked with us and we fouind the perfect car. More

Disgusting Service Don’t look, don’t think , don’t even say a better way. There’s nothing good about this place and it deserves to be shut down. I bought a Ford Taurus f Don’t look, don’t think , don’t even say a better way. There’s nothing good about this place and it deserves to be shut down. I bought a Ford Taurus from them and immediately was having problems with the car and was constantly being the car for repairs. I was so upset I began to do my research and saw people post reviews here’s about their situation which was very much similar to mine! So, I then bought the Carfax myself and saw my car was involved in a accident with airbags deployed. I contacted the manager for a solution and he even acknowledged that I was there multiple times and offered me to trade the vehicle or leave the car with them and have it repaired under the warranty I purchased through them. I don’t feel safe having their mechanics touching my car so I denied the offer. I’ve brought it to numerous mechanics and they all said the car wasn’t safe in the conditions I was operating in. I then brought my car to Ford Dealership in hopes of trading my car and when they asked where I got it from, I replied with “in Naugatuck-.. they cut me off and said “A better way?” And shook their heads. They even said this place should be shut down due to the amount of complaints and bad cars they sell! Had I would’ve known my car was in an accident I wouldn’t never had purchased it! They lied and took the money. Also, if you do buy a car bring your own mechanic, and look at the fine print. Don’t buy that free oil change for months and what not. They’ll throw extra fees and hope you just sign the dot. I have to pay out of my own pocket for something they should’ve ensured was fixed prior to selling it. More

Excellent Customer Service My husband has been searching for just the right vehicle for himself for quite some time, He located a car he was interested in and we went to look at My husband has been searching for just the right vehicle for himself for quite some time, He located a car he was interested in and we went to look at it. Walking in the door to a very busy sales floor we were approached by a very knowledgeable and welcoming employee named Eli. He was attentive to our needs and took the time to carefully describe the vehicle to us, Once we decided on a test drive, Eli brought the vehicle to us and it was everything that was described on their website and more. My husband was very pleased with the car and decided to purchase it. We weren't sure if we qualified for financing but Eli assured us that we would be "fine". His words didn't disappoint. We were approved and walked out the same day with the vehicle that my husband had been searching for for so long. Every other salesman/woman that we came across asked if we needed anything and made sure we were being helped. They were all very friendly and attentive. We sat down with the finance person (can not remember his name) he had a smile on his face and was extremely friendly. He answered every question and explained every detail to our satisfaction! What a great team and overall experience we had. Thank you to every employee we encountered that day! We will return for our next vehicle purchase! Katie and Michael S More

Great experience purchasing automobile! Steeve and Jessica went above and beyond to make sure I was in the car I wanted quickly. The overall process was super quick and smooth. Great salesma Steeve and Jessica went above and beyond to make sure I was in the car I wanted quickly. The overall process was super quick and smooth. Great salesman, highly recommend! More

Great!!! All around great experience. The lady I worked with did her best to make sure I was in good hands. For a first time customer it was everything I had h All around great experience. The lady I worked with did her best to make sure I was in good hands. For a first time customer it was everything I had hoped it would be. More