Steeve Francois

No response back from dealership. If you want to sell vehicle , this vw you had for a long time. Please contact me If you want to sell vehicle , this vw you had for a long time. Please contact me More

Helpful 2

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I should have paid heed to all of the prior negative reviews for this dealer. I sent 4 info regarding 1 particular Jeep and received an automated response reach time stating the car was available and reviews for this dealer. I sent 4 info regarding 1 particular Jeep and received an automated response reach time stating the car was available and that someone would call me soon. After waiting 2 days I called and was told the car was no longer available. For the next 3 weeks the car was still listed and again I requested info to see if it was still available. They answered my email,said it was still there and someone woukd call. It's now been 1 month, no one still has called and the Jeep is still listed. I would be afraid to buy anything from such unprofessional and disrespectful dealers. More

Helpful 3

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Horrible experience, they sold a car that was trash to my friend and did not care about his problem when he tried to contact them back friend and did not care about his problem when he tried to contact them back More

Helpful 8

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Disappointment. and with a debt of 5 years. do not buy a car there they are dishonest! and with a debt of 5 years. do not buy a car there they are dishonest! More

Helpful 9

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Condescending is the only polite thing I can think of to say. Not sure how they can stay in business treating potential customers as if they are unworthy of their time. Oh well, everything isn’t what it use say. Not sure how they can stay in business treating potential customers as if they are unworthy of their time. Oh well, everything isn’t what it used to be….. More

Helpful 2

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No reply about car, but after reading reviews think I’ll pass on a 90 mile ride to pick up a lemon pass on a 90 mile ride to pick up a lemon More

Helpful 4

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I reached out to the dealership several times via email, phone and text about a car I was interested in and never heard back. So after several attempts over the course of just over a week, I finally gave u phone and text about a car I was interested in and never heard back. So after several attempts over the course of just over a week, I finally gave up. Their name is correct... there's got to be a better way! I will never waste my time trying to work with them again. More

Helpful 4

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Never responded back to me. May they sold truck??? As I said I did not get ANY responds. May they sold truck??? As I said I did not get ANY responds. More

Helpful 3

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This place is running a scam Buyer beware..Don’t fall victim to there low price ads on lemon 🍋 cars 🚘 Rude people work there nobody even greats you when you wake in side all sales team victim to there low price ads on lemon 🍋 cars 🚘 Rude people work there nobody even greats you when you wake in side all sales team playing on there phone. They fish you in with bogus ads with low price cars that don’t exist and try to flip you into financing more expensive similar cars.. should of known it’s to good to be true. Stay away from here. More

Helpful 2

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Picked up the extended warranty on my car with this Picked up the extended warranty on my car with this dealer saying it's free to service in their facility. I had multiple instances where I needed Picked up the extended warranty on my car with this dealer saying it's free to service in their facility. I had multiple instances where I needed this warranty used, but their service department does not pick up the phone or return messages. I went in, and they said it'll be 6 months to service the car, and to try again then. Clearly they don't have the proper amount of mechanics for the amount of work needed, and the customer service is awful! [UPDATE] Currently in a 1 month limbo with this company. The transmission completely failed on my vehicle, and my extended warranty that I purchased is a mere 400 miles past the warranty. While I realize they're under no obligation, I have read many accounts of dealers seeking a "Good Faith" agreement with the warranty company where up to half of the cost has been covered. At this point, I would settle for a sense of urgency in the customer service department over even compensation. Lost my job a few months ago due to the reemergence of Covid, and subsequent slowing of work so I am in literal dire straits. Looking for some compassion out of Better Way Wholesale Autos, but at this point I would have to say their customer service ends once the sale has transpired. More

Helpful 1

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