ALM Hyundai West

I dealt with Robin Lewis of your service department, who was knowledgeable about the warranty extention (Z05 Paint) had the car inspected and took the necessary photos for forwarding to Hyundai Motor Americ was knowledgeable about the warranty extention (Z05 Paint) had the car inspected and took the necessary photos for forwarding to Hyundai Motor America in California, She was a pleasure to deal with! More

Very helpful with getting me in a car and making the process fast and easy. process fast and easy. More

This was my daughter's first car purchase which is turning out to be a great disappointment. The sales person Ayla was awesome!!! The financing process was smooth but within 2 weeks of purchase we're turning out to be a great disappointment. The sales person Ayla was awesome!!! The financing process was smooth but within 2 weeks of purchase we're already paying for car repairs. I seriously doubt ALM does the thorough inspection on their cars as they claim because this is the second and last vehicle we've purchased from them with the same results, high repair costs. Next time we'll definitely be going elsewhere. Third time's a charm. More

My car was finished being serviced faster than I thought it would have been. I was very pleased with that. it would have been. I was very pleased with that. More

Uneducated about their own warranties. Gave me car back “fixed” but also said it would likely need engine replaced and go back into limp mode but they couldn’t do that because of the “tech Gave me car back “fixed” but also said it would likely need engine replaced and go back into limp mode but they couldn’t do that because of the “tech line” … so basically handed me back a car that could die on the highway or anywhere at any time The car has less than 60k miles. Only acknowledged warranty after I opened a case with corporate. Probably worst car experience ever. Will never return nor purchase another Hyundai. More

Great Service! Would definitely use again. Great customer service. Happy to recommend. Good location as well. Would definitely use again. Great customer service. Happy to recommend. Good location as well. More

Exceptional service and paid attention to the details I wanted in my suv. I highly recommend wanted in my suv. I highly recommend More

I brought my vehicle in to get a slow leak in my front passenger tire repaired and get scheduled maintenance done. I was there for 2 hours. I was given a print out of the service that was done for my ve passenger tire repaired and get scheduled maintenance done. I was there for 2 hours. I was given a print out of the service that was done for my vehicle which included tire rotation. The next day I got in my car to go to work and the psi on the same tire showed 22. It was still in the exact position that it was in before the tire rotation that I was told was performed. More

Worse service department I have ever gone to. Went three times with a simple problem that they couldnt seem to fix, then went to local shop and they fixed it in 20 minutes. Today took it in for a Went three times with a simple problem that they couldnt seem to fix, then went to local shop and they fixed it in 20 minutes. Today took it in for a simole oil change, after 2 hours asked when it would be done and service writer mumbled "it should be done". A half hour later they took me to the car, they had somehow l"lost" my keys but never told me the problem and NEVER apologized. Will never go back! More

I had stopped going to this dealership due to how I was treated during my last visit under the previous ownership. However, after receiving a notice in the mail about the new ownership, I decided to give i treated during my last visit under the previous ownership. However, after receiving a notice in the mail about the new ownership, I decided to give it another try—and I’m glad I did. The experience was great overall. All the team members were professional and friendly. The wait time was a bit long, but everything else made up for it. The facility was very clean, including the restrooms, which I appreciated. Although I moved from Lithia Springs three years ago and now have to drive about 30 minutes (without traffic) to get here, I continue to choose this dealership because I trust them. That trust means a lot when it comes to vehicle service. More