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ALM Hyundai West - Service Center

Lithia Springs, GA

4.1
276 Reviews

276 Reviews of ALM Hyundai West - Service Center

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October 09, 2024

Daniel came to me and explained away my concerns. He seemed genuine, professional and personable. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raegan Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raushanah Smith-Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

Honestly customer service is awesome Second to none Proud to associate with you guys Good job More

by afonabiodun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raegan Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raushanah Smith-Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

Car still not repaired. No one will call me back to inform me of the status of repairs More

by erickadwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raushanah Smith-Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

The employees was nice and courteous. I felt like they was honest and did not try to add upcharges. However, I payed for my tires to be rotated and I notice they wasn't because I marked t More

by alonzolittle34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jameel Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Daniel’s been a pretty good service advisor. Got my car in and out in a quick amount of time More

by hemicat2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raegan Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raushanah Smith-Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Not professional at all. They didn’t want to fix my car I had to get lawyer involved in order for them to want to fix it. Been 2 months haven’t got tags from them More

by ……
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raegan Bolden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raushanah Smith-Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Mrs Williams and all of the staff are truly a phenomenal group of people. They greet you with a smile and continuously update you on the status of your service. Keep up the great work! More

by jmaddox86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raushanah Smith-Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Brian in the service center did a great job keeping me informed during the entire process. More

by danny.edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

This dealership, where I purchased my car at as Always on time efficient,, friendly, and had a great attitude . More

by brlewis3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandela Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dante Barker Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raegan Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raushanah Smith-Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

The customer service was great, however; I was there all day. Let’s work on the turn around time of getting customers in and out in a timely manner. More

by dp009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tirrionne
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