
ALM Kia South
Union City, GA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The people were friendly & professional. Our sales men Jeremiah was very knowledgeable & helped out on which would be the best option for us. Very pleased with the service Our sales men Jeremiah was very knowledgeable & helped out on which would be the best option for us. Very pleased with the service More
great service & great communication. The process was quick , did not take long & 10/10 recommend. The process was quick , did not take long & 10/10 recommend. More
Felt tricked into buying a sort of warranty that ended up not being any warranty. It was supposed to handle paint and scrathes on rims. They purposely didn't itemize or discuss that it optional until I saw not being any warranty. It was supposed to handle paint and scrathes on rims. They purposely didn't itemize or discuss that it optional until I saw it at the end. Felt that was underhanded and why i gave them less stars More
Went here for the first time oil change, good service and manageable wait time. Little oil under front hood where the grill is but nothing to worry about. In BMW where I service my car they add all fluids ne manageable wait time. Little oil under front hood where the grill is but nothing to worry about. In BMW where I service my car they add all fluids needed when do oil change and is no cost for 2 yrs/4 changes after purchase. More
This is about your sales staff. Tried to take advantage of an appraisal while my vehicle was being serviced. Talked to several sales personnel, even told them the exact vehicle I w Tried to take advantage of an appraisal while my vehicle was being serviced. Talked to several sales personnel, even told them the exact vehicle I was interested. One hour later I left the Maintenance area and had never been contacted. Poor self starters on the dales staff. Three hours for an oil change and tire rotation is too long More
Kept my car for 2 weeks and had done nothing to it. When I asked about a list of possible areas that could have been checked, I was told those areas had not come up and if they were checked, it could When I asked about a list of possible areas that could have been checked, I was told those areas had not come up and if they were checked, it could take up to 3 months! Service department never answers its phone - this is really bad business. After 2 weeks, I picked my car up, as it could be driven. More
They are very fast with their services and always are very welcoming. They keep you updated on scheduled maintenance and make sure you are satisfied while leaving. very welcoming. They keep you updated on scheduled maintenance and make sure you are satisfied while leaving. More
We order a car from them and they can not tell us when it will be here. You can’t get ahold of the GM and he doesn’t have a voicemail (crazy). When we call they deflect by giving excuses and not answers. We will be here. You can’t get ahold of the GM and he doesn’t have a voicemail (crazy). When we call they deflect by giving excuses and not answers. We order in July 2022 and still have no idea when or even if we will get our car. I am at the point where I am willing to give up the 3,000 dollar deposit so I don’t have to deal with them anymore. Don’t buy a car here because you will be very sorry if there are issues or if you think the GM cares about service. More
Marc Romage was very knowledgeable about the vehicles there, kind and knew just what I needed. I did not feel rushed and was kept well informed of my options. Excellent communication. I walked out happil there, kind and knew just what I needed. I did not feel rushed and was kept well informed of my options. Excellent communication. I walked out happily and appreciate the great customer service. Smooth transaction and very helpful staff made my car buying experience easy. I highly recommend Marc Romage and ALM dealership. More