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ALM Kia South

Union City, GA

4.2
5,215 Reviews
Thank you for making your way to ALM Kia South, your certified Kia dealership in Atlanta serving drivers throughout Union City and the surrounding areas. At our dealership, you’ll find a solid selection of new Kia models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Kia technicians on hand with the skills and equipment to handle all manners of maintenance and repairs, as well as a full stock of authentic parts. Make your way to ALM Kia South in Union City today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at (678) 827-8900.
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4310 Jonesboro Rd

Union City, GA

30291

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Showing 5,215 reviews

June 16, 2021

Worst experience ever with a dealer and I have bought dozens of vehicles. Avoid at all costs. Only dealer I have dealt with that is absolutely dishonest. More

by ROBBYWIII
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rianna Carter, Gerven Pognon
Jun 16, 2021 -

ALM Kia South responded

Sorry to hear about your experience. I will speak to our team ASAP. Thank you for your input Jerry Howell General Manager

June 15, 2021

Process of buying was slower than needed. Getting salesman to provide updates wasted time. There was not much time to clearly explain the buying process. Also, there was not clarity on services that More

by Fl34kh
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keneil Downer
Jun 16, 2021 -

ALM Kia South responded

Thank you for your business, I apologize for the wait times you experienced. Jerry Howell General Manager

June 15, 2021

Erika was our sales person. She was fantastic! She gave us plenty of time to look and discuss between us without ‘sales pressure’. Ms Jones was our finance person. She had everything ready when we walked More

by rapdc2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms Jones, Irian Jones, Erika Wallace
June 15, 2021

Chris was awesome! He and Mr. Jones got us approved and out the door in record time! Easiest car transaction ever! Highly recommend ALM KIA South! More

by cindyhughescps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gantt
June 14, 2021

Great experience and car is running like new kind and friendly and fast service and a I will be back for my next oil change thanks More

by bc_country@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saumil Bhatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrone Duncan, Jawon Shaw, Stacy Brown, Chris Gantt, Nicole Anokam, Rianna Carter, Keneil Downer, Jayda Benos
June 14, 2021

Really bad experience in finance and they are always trying to get the most of you without asking you first. We bought a Kia from them and almost 3 months later I can’t registered because they haven’t s More

by jcohetero81
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry Howell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Romage
Jun 14, 2021 -

ALM Kia South responded

We would like to assist you, please email your information to us so we can review. Jhowell@almkiasouth.com Jerry

Jun 14, 2021 -

jcohetero81 responded

We have emailed you( my wife Olga) numerous times about this situation. We signed the lease agreement back in April 5th and due to your finance team failing to submit the agreement to the bank on time, we are already two full months behind on payments. I regret making a purchase with your dealership. We have never experienced such poor services from a dealer or lack of transparency of the purchasing process before. It would be nice if you can contact me asap to solve this issue. Thanks

June 14, 2021

I took car to ALM Union City in March 2021. Well, one month and $1100 later, my engine DIED due to a recall. First and foremost, I was charged for unnecessary services just to fill the servicemen's pocke More

by BRITTANIE BALDWIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Austin
Jun 14, 2021 -

ALM Kia South responded

I apologize for the issue you have had in our service department. Sometimes mistakes happen, we are human and we make them on occasion. I will talk to our team to prevent issues like this from occurring in the future. Jerry Howell General Manager

June 13, 2021

Dont know where to start i will never be back there stay away. No good service period. Promise to get a part for my truck and never did. More

by bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry Howell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jawon Shaw, Tavian Wilson
Jun 14, 2021 -

ALM Kia South responded

Bobby please email me at jhowell@almkiasouth.com. I would like to learn more about this issue to ensure it does not happen again. Jerry Howell General Manager

June 13, 2021

10/10 recommend Chris as a salesman! He was so friendly and so informative! I will definitely be coming here again in the future and I will push all my friends to come here also! More

by ajonesnicolle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Gantt
June 12, 2021

It’s was wonder fast and quick . They had exactly what I was looking for . They customer service was the bomb . I wasn’t there all day came got what I wanted and left with the car I been wanting More

by nichole.carter81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jemore, Irian Jones, Stacy Brown
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