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ALM Kia South
Union City, GA
5,181 Reviews
Thank you for making your way to ALM Kia South, your certified Kia dealership in Atlanta serving drivers throughout Union City and the surrounding areas. At our dealership, you’ll find a solid selection of new Kia models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Kia technicians on hand with the skills and equipment to handle all manners of maintenance and repairs, as well as a full stock of authentic parts. Make your way to ALM Kia South in Union City today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at (678) 827-8900.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,181 reviews
April 24, 2025
I’ve had many serious issues in the past with this dealership. So I stopped going there. Kia sent me a notice about a recall. I made a service appointment to have this taken care of. When I arrived dealership. So I stopped going there. Kia sent me a notice about a recall. I made a service appointment to have this taken care of. When I arrived I spoke to Juan, the new service manager. I expressed my disappointment and informed him of the issues I’ve faced in the past. He expressed his sincere concern and apologies and let me know he was new and wanted to make a difference. He gave me his word he would make things right and that he would be there for me if I needed anything. Juan, kept his word!! He took care of everything personally. He made sure not only the recall was taken care of, but the other issues I had too. I can’t thank Juan enough for his customer service and for making me feel like I can finally have some confidence in ALM Kia South’s service department. I even informed the new General Manager with how pleased I was with Juan’s service. It looks like ALM Kia South is finally taking the steps to truly be not just a great dealership, but to also represent the KIA brand. Thank You again Juan!! More
by Karllweibel
Verified CustomerEmployees Worked With
Juan Rodriguez Service Manager
April 24, 2025
I was lied to! I picked the wrong dealership to get a Kia! I would never send anyone to this place. 1st red flag is they didn’t honor the price I saw online. It was I picked the wrong dealership to get a Kia! I would never send anyone to this place. 1st red flag is they didn’t honor the price I saw online. It was ALL of the vehicles under the model I was interested in. They offered dealer discounts on that vehicle type. But when I wasn’t able to, they claim that price was only if I went through their financing. But I didn’t need it, I have a check from my credit union to cover the purchase. My salesperson A’Jewel doesn’t seem to know anything. I don’t know if she just started working there or what. And although her energy was cool, the knowledge of her job was lacking. She told me the extra item on my key rings was just for decoration but it’s actually a key! I open it it then I had to figure out what it went to. Turns out it’s a glove box key. Then she left with the vehicle to get gas, filling up the tank and I waited 10 mins for her to get back. They gave me a we owe for window tinting and then kept making excuses for it not getting scheduled. The last lie I was told about that is “We can’t schedule it because we’re waiting for your deal to be funded. The tinting can’t be done yet or else they’re going to make me pay the tint guy.” She claimed they have to cash the check first. They have a check from my credit union that the finance lady Latoya called to get the validation code for, right in front of me on the day of purchase. My credit union said that’s all they need, that funded your deal, so they’re just jerking you around. Other Kia dealerships have gas on site and window tinting. And I’m told they would’ve gotten me as close to the price I saw online as possible. These people didn’t do that! The manager on duty Dondre was not very helpful either. My daughter has been to 2 other Kia dealerships and what I witnessed with her was so much better than what I got at ALM Kia South. Tinting on site, gas fill up on site and dealer discounts that they honored both times! It’s hard to get in touch with A’Jewel now that she’s gotten her commission for the sale. I still haven’t had the tint scheduled or completed. This was not a good place for the experience I was expecting. I certainly didn’t get it! I hate to have regret with business matters and this just left a big one. More
by flowersolethia
Employees Worked With
A’Jewell Powell, Dondre (manager)
April 23, 2025
Excellent Customer care and support team vehicle care washed and vacuumed text messages when vehicle was compleod washed and vacuumed text messages when vehicle was compleod More
by CBATTLE836
Employees Worked With
April 22, 2025
I had a great experience at ALM Kia! The staff was professional, friendly, and made sure everything was handled smoothly from start to finish. They kept me informed throughout the proces The staff was professional, friendly, and made sure everything was handled smoothly from start to finish. They kept me informed throughout the process and answered all my questions with patience and clarity. More
by evettesims887
Employees Worked With
April 22, 2025
Excellent Customer care team great discount on service vehicle was washed and vacuumed communication was great vehicle was washed and vacuumed communication was great More
by CBATTLE836
Employees Worked With
April 19, 2025
I didn’t feel pressured on buying my car. Jeremiah has good customer service. Will recommend Jeremiah has good customer service. Will recommend More
by twan21smith
Employees Worked With
April 18, 2025
The service provider was courteous and professional. The wait time was awesome. Great service provided. ALM exceeded all of my expectations. Thank you for a job well done! Jackquline Smith The wait time was awesome. Great service provided. ALM exceeded all of my expectations. Thank you for a job well done! Jackquline Smith More
by mslatriece01
