ALM Kia South

Magnificent and friendly team, they were very nice to me, giving me all the information about the car that I liked, but above all they stood out by providing me with good service giving me all the information about the car that I liked, but above all they stood out by providing me with good service More

Friendly service, salesman listen to what I was looking for, will do business there again. for, will do business there again. More

Very helpful and easy to work with addressed all my concerns and questions will refer concerns and questions will refer More

Great support and help from the advisor team members. They were amazing with me and took really good care of me They were amazing with me and took really good care of me More

Kaneisha was an excellent cust rep. She went over and beyond. Glad I meet her. She went over and beyond. Glad I meet her. More

I had the best experience with Patrick. He was very efficient. He made sure I was taken care of and had what car I needed with all the features I wanted. He was very efficient. He made sure I was taken care of and had what car I needed with all the features I wanted. More

Will not recommend to anyone. Very unprofessional advisor(Maya). Needs basic customer service training skills. She kept addressing me as “Love, Baby or Lovebug”. I had my car towe Very unprofessional advisor(Maya). Needs basic customer service training skills. She kept addressing me as “Love, Baby or Lovebug”. I had my car towed to the shop to replace the battery that was covered under my warranty and I was was told so many conflicting stories as why this simple fix took almost 10 days to finally get complete. Then to my surprise she included some false information about additional services that I asked for, but I didn’t ask for only my battery to be replaced. When I went to finally pick my vehicle up there was a charge for $149.00 added to my bill. I didn’t ask for any other services to be performed, so the advisor on duty a gentleman by the name of Levar told me to disregard the payment said owed and apologized for the entire ordeal. This should have been a simple and quick fix but instead turned into a complete mess. More

My salesman was Kaleen. My experience with Kaleen was amazing! I couldn’t have asked for a better salesman. My experience with Kaleen was amazing! I couldn’t have asked for a better salesman. More

Both times that I came to visit Tammy was very helpful and kept me well informed. and kept me well informed. More

Purchased a Ford F-350 Super Duty truck that they had as it was supposed to be Motortrend certified vehicle. Soon as we left the dealership on the purchase date, the engine light came on. We immediately let it was supposed to be Motortrend certified vehicle. Soon as we left the dealership on the purchase date, the engine light came on. We immediately let the sales manager and the salesperson know about the issue and had their tech look at the vehicle. According to the tech, all issues were fixed. Once again, immediately after I drove the truck out of the dealership, the check engine light came on. I knew the "fix" wasn't properly done. Maybe the tech just turned the check engine light off using their device. When I called in again, the sales manager said he would give me call back as he needs to call ALM Ford. I never received any follow up call and when I called this week to follow up with them, now the sales manager is saying my truck is certified following ALM KIA standard. I strongly believe they lied on the advertisement about the vehicle and all the "fix" they said they performed weren't done properly. More