ALM Mall of Georgia

Awesome, smooth experience Mr. Bass was an excellent representative. He streamline the process for my daughter and it was quick and easy. He allowed us to test drive cars and h Mr. Bass was an excellent representative. He streamline the process for my daughter and it was quick and easy. He allowed us to test drive cars and he helped us search for other cars online with other locations. He was very knowledgeable about the cars And the products. I will definitely be referring him to everyone. More

Great team to work with David was referred to us by a coworker. He is courteous and made the test drive and purchase a great experience. I love my car. Will go back to David David was referred to us by a coworker. He is courteous and made the test drive and purchase a great experience. I love my car. Will go back to David and the ALM team for my next car. More

Very Easy and Honest Thank you Shaun Wilhelmi!!!! My experience with Shaun Wilhelmi was the best! He never pressured me to buy a car, we just kept it real with one another and it worked out! I felt li My experience with Shaun Wilhelmi was the best! He never pressured me to buy a car, we just kept it real with one another and it worked out! I felt like I was talking to one of my friends not a salesman. Before coming to ALM I went to approx 30 other dealerships encountering all kinds of snobs and unprofessionalism. ALM proved that it is possible to look at cars without the hassle of someone breathing down your neck. I got a Chevrolet Malibu with the help of Shaun and I took the car to a Chevrolet dealership to get it inspected and there were no issues! The car was solid, making Shaun a man of his word on its condition. The deal went so smooth it made me feel like something was wrong because I have never been to a dealership where they are not twisting your arm or vise versa to get a deal made. I will definitely be back for future cars and I will suggest this dealership especially Shaun Wilhelmi to anyone. More

Toyota FJ Cruiser Pleasant people to work with. Good selection. Clean environment. David Bautista was really great and a pleasure to work with! Would definitely shop h Pleasant people to work with. Good selection. Clean environment. David Bautista was really great and a pleasure to work with! Would definitely shop here in the future. More

I will come back for sure! I worked with Shaun Wilhemi, Shannon and Donte. They did a great job in getting a car that I liked with a fair trade in value. They were very helpful I worked with Shaun Wilhemi, Shannon and Donte. They did a great job in getting a car that I liked with a fair trade in value. They were very helpful during the entire time. They even went the extra mile to fix something that I wanted. I would definitely recommend them and the dealership. More

See Johnny! Our salesman was great, He was very helpful and informative about the car and buying process. I knew exactly what I wanted ad he didn't try to talk me Our salesman was great, He was very helpful and informative about the car and buying process. I knew exactly what I wanted ad he didn't try to talk me into something else just to make a sale. They worked with me on my trade in value and answered all of my questions. Only wish the dealership didn't advertise different prices in different locations and go with the higher price. Still, Johnny worked with me to get me a GREAT price! More

Simple and easy My wife and I recently purchased an Audi Q7 from this location. The process was pretty straight forward as with any other car purchase. When we arrive My wife and I recently purchased an Audi Q7 from this location. The process was pretty straight forward as with any other car purchase. When we arrived we were greeted by Dave Bautista which promptly showed us the vehicle we were interested in. We negotiated a deal and drove home in our Q7. What I really like about Dave is the level of customer service during and after the purchase of the vehicle. He gave out his personal cell number and kept in touch days after the purchase to ensure we were satisfied. That to me speaks a million words in this day and age where customer service is non existent. In addition the sr. Sales Manager, Shawn Wilhelmi made sure that any defects we discovered on the vehicle would be tended to. Everything was given to us in writing. Despite the negative reviews as other have left, please understand that no business is perfect. Give them a chance to make things right before you post a negative review. In conclusion we are very please with our experience and how we were treated after the sale. Well done, Dave and we wish you many more sales! More

Great car buying experience Salesman was very helpful and friendly. Gave me some great advice in helping me in my car buying experience. Matched the price of 2 similar cars on t Salesman was very helpful and friendly. Gave me some great advice in helping me in my car buying experience. Matched the price of 2 similar cars on their lot that were priced $1,000 apart! Promised to fix issues where there holding me back. Gave me the utmost respect because I'm a veteran. I've been to their lot several times, and each time, Mr. Bass came out to great me and escort me on a personal car buying experience. Never once was I pressured to buy! He simply gave me all of the answers and allowed me to leave to make my decision without harassing me. More

Excellent dual trade-in / purchase experience We were greeted by the nicest person, Josette 'JoJo' Simon, who helped us into the main building, shielding us from the rain (and lightning) with her We were greeted by the nicest person, Josette 'JoJo' Simon, who helped us into the main building, shielding us from the rain (and lightning) with her umbrella and a smile. This was our first day of looking at vehicles, a process which we had completely expected to take weeks. The lengths to which JoJo and the ALM staff went to answer our questions and show us all that we wanted to see (along with a genuine aura of helpfulness and a complete lack of 'pushiness') convinced us to trade in two vehicles and purchase two 'new' (used) vehicles that same day. This was by far the easiest and most satisfying vehicle transaction we'd ever made. More

A near great experience I love the customer service and the salesman. The process was smooth and easy! They actually beat my credit union interest rate! My only issue was the I love the customer service and the salesman. The process was smooth and easy! They actually beat my credit union interest rate! My only issue was the condition of the buildings and the waiting room. If you consider yourself a luxury car dealership you should have luxury accommodations especially the waiting room. That put a damper on the whole experience. Outside of that it was an A-Plus experience! More