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ALM Mall of Georgia

Buford, GA

4.5
455 Reviews
Our humble beginnings started back in 2006 when we started the journey of providing high-quality pre-owned vehicles for drivers around the Metro Atlanta area. Over time, we grew to ten locations, allowing us to provide help all around the state without requiring drivers to make the trip to one location. Now, we offer an experience that allows us to help customers all around the country with our 100-percent online car buying experience. We want to help make your time with us convenient, which is why you'll be able to shop from the comfort of home when you want!
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4228 Buford Dr

Buford, GA

30518

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Showing 455 reviews

February 21, 2015

Not Just Dealer, They're Family The entire Atlanta Luxury Motor staff is a hard working group. They go above and beyond to make sure their customers are always happy. I've had great More

by kaysiejones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Walda, Matthew Tellier
February 18, 2015

Excellent pricing and customer service!! My wife is loving her new RX450H!! we bought about 4 months back...Amazing Customer service...trade in was very smooth got better trade in value then More

by dj0007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Tellier
February 12, 2015

Don't waste your time here! Nothing I hate more than wasting my time!! If you can't give me what I want then I'd appreciate if you could be HONEST about it in the beginning! I More

by sabrina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matthew Tellier
Feb 25, 2015 -

ALM Mall of Georgia responded

Here at Atlanta Luxury Motors, we take all our reviews seriously and are sorry to see that you were not happy with your experience. We would like to know more about the reason that you felt that way because we strive for best service and customer satisfaction. I am a Manager here at the store and will appreciate if you can provide me with more details with regard to the sales person who helped you and the particular vehicle that you were interested in. You can respond back via dealer rater or call me on my cell number below. Thanks for your time and look forward to hearing back from you soon. Marshall Litfield Customer Relations Manager Atlanta Luxury Motors 989-525-5045

February 12, 2015

Very pleased I recently purchased a car from ALM Mall of GA. Maximus was my sales person. I felt like he went out of his way to make sure that I got what I wante More

by Chele
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maximus
February 07, 2015

Paid less than I expected in the end I got a fair price, and they did a full detail even after the deal was done, without me asking for it. Maks Mosyur did a wonderful job. More

by a325air
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 03, 2015

Wonderful car buying experience I was very impressed with my sales person, Maximus. He was courteous, friendly and very informative. He was not pushy, but assertive. I got the exac More

by marcy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maximus
January 30, 2015

Great Experience We recently bought an Acadia from ALM, working with Maximus - what great service! Maximus actually drove the car out to our house to complete the sal More

by PeetDog1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 30, 2015

Accomodating Willing to work with customer if any problem arises. My daughter bought a car and after the fact a few issues were discovered. They are not only willi More

by brendale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney, Matthew Tellier
January 30, 2015

Ford F150 My wife and I bought a truck from max at ALM and he was very patient and very understanding. I would recommend anyone to come down and check out this More

by Stiles99
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maximus
January 27, 2015

"Bait and Switch scam" Upon returning from a military deployment I found just the car that met all my needs at ALM while shopping online. I contacted the dealership negotiat More

by southard65
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Thomas Beveridge
Feb 24, 2015 -

ALM Mall of Georgia responded

Sir; I am just recently in receipt of your review for ALM Mall of Ga. after careful review and investigation on this matter, it was found that your choice car that you had placed a deposit on was sold, we cannot hold your Sales team member at fault on this issue, however the sales team member that was at fault has moved on to be successful elsewhere! at ALM Mall of Ga. we pride ourselves and our Team members with providing a Quality product at a fair and reasonable price! we fully understand your disappointment with us, and we will use this opportunity as a training tool in the future, at no time will we represent our Inventory in such a manner that a customer will feel "Baited and Switched" this has/will never be our business intent! we have over 650 cars, Trucks and SUV's in Inventory and we openly extend the invitation to give us another chance to earn your business and trust Please feel free to contact me, Marshall Litfield Customer Services Director Customerrelations@atlantaluxurymotors.com

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