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AUTO CITY - BUY - SELL - TRADE - IN HOUSE FINANCE
Portsmouth, VA
28 Reviews
Locally owned and family operated since 1989, Auto city offers the small business appeal with a big inventory to back it up.
No pressure, No gimmicks, No haggle, just cars!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 28 reviews
April 18, 2024
everything went well with the vehicle i wanted , thanks to sales. they helped me a lot to sales. they helped me a lot More
by joshuawest757
Verified Customer
Helpful April 15, 2024
I would Recommend this dealership to my friends, family and neighbors .I really like the Great service and friendly people at this dealership. family and neighbors .I really like the Great service and friendly people at this dealership. More
by tthomas223
April 11, 2024
I bought a 2018 used Mustang Ecoboost convertible with 72k miles on it from this dealership from Matt. I texted his dealership (they have 2, I was at the small one) and after confirming the vehicle was pr 72k miles on it from this dealership from Matt. I texted his dealership (they have 2, I was at the small one) and after confirming the vehicle was present, I set up a test drive the next day. I drove out of state (leaving early in the morning), got there by 10:30 for a test drive, sealed the deal by 11:30, and was on the road driving back home by 1 after all the paperwork. Professional and quick, Matt neither pressured nor pursued something I didn’t want. I came in for a Mustang, and I left with one. No hassle. I put 10k down, and easily financed the rest (my credit score was good). I knew what I was going in for after months of comparing other cars on Cargurus. It was a 400 mile drive back home and no check engine lights popped up or anything giving out. Excellent work. More people should browse online and check reviews for dealerships, because you might find a gem of a car and a honest golden dealership like Auto City. Great work Matt. More
by victorclairmont0
Employees Worked With
April 02, 2024
Our buying experience from Auto City in Portsmouth was smooth and easy. It was fast.and the entire staff was friendly. Tim was fantastic to work with, as well as the rest of the team. smooth and easy. It was fast.and the entire staff was friendly. Tim was fantastic to work with, as well as the rest of the team. More
by jkincheloe
March 29, 2024
I had great success at the lot . It went nice . And very easy for me It went nice . And very easy for me More
by jswf21
Employees Worked With
March 20, 2024
They changed my opinion of what a car dealer is like. I was the hyper skeptical customer believing all the stereotypes about used car dealers, after working with Matthew, I can tell you this predisposit I was the hyper skeptical customer believing all the stereotypes about used car dealers, after working with Matthew, I can tell you this predisposition was incorrect. He was honest, kind, Christian, and relatable. The cars we looked at were clean and in good working order. The price was not flexible, but it was very reasonable to begin with so how can I fault him for not budging on an already good price. All the cars I saw were state inspected, cleaned and detailed. We never felt any pressure. He allowed us to test drive alone. He allowed us to get a pre purchase inspection. He offered a extended warranty plan ( I declined but he was upfront about the process and I never felt pressured in anyway). Amber showed us financing options although I chose to pay cash for the car anyway. I would send anyone looking for a good used car to Auto city! More
by Dananddan
March 03, 2024
Thank you so much for everyone’s help I am Grateful for my car i absolutely love my car thank you again my car i absolutely love my car thank you again More
by luvtruly23
February 23, 2024
Easy fast quick and my salesman Tim was really polite funny and a very great salesman he also helped me get financed I’m very happy about my purchase funny and a very great salesman he also helped me get financed I’m very happy about my purchase More
by mauricetatem
Employees Worked With
February 19, 2024
Traveled almost 1,000 miles to pu a vehicle. There was obvious body repairs cover up that were not done correctly. Raised to many concerns I was left finding my way home. There was obvious body repairs cover up that were not done correctly. Raised to many concerns I was left finding my way home. More
by Troy_Coone
