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Access Ford of Corpus Christi

Corpus Christi, TX

Overview
Employees
Reviews
Vehicles
4.6
2,450 Reviews
Access Ford of Corpus Christi - Proudly supplying new Ford models in Corpus Christi, Texas. Whether you're from Corpus Christi, Alice, Robstown, Sinton, Orange Grove or anywhere in between, you can rest assured that when you shop for a new or used Ford, you're shopping for quality and reliability, no matter which model appeals to you. Qualifying for a loan or Ford lease couldn't be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you're behind the wheel as an owner, we continue to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Ford parts, so you can count on solid routine maintenance and timely repairs when they're needed. When you visit Access Ford of Corpus Christi you can have your Ford wishes granted. And let's face it: you deserve nothing less. Located on 3680 U. S. Highway 77 in Corpus Christi, Texas, we know our job isn't finished until you're completely satisfied.
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3680 U.S. 77 Access Road

Corpus Christi, TX

78410

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Showing 2,450 reviews

April 06, 2023

Great experience at Access Ford. Highly recommend this dealership for anyone looking to buy a car. More

by RMYERS3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JR Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2023 -

Access Ford of Corpus Christi responded

Hi, We appreciate the review. It was a pleasure to work with you here at Access Ford of Corpus Christi. We hope to see you again soon.

April 06, 2023

It was such a huge blessing to get into a car, Jessika went above and beyond to make it happen. She is truly good at what she does. Everyone at the dealership was so kind and helpful. Definitely will come More

by JMJ0513
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Golden Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesika Mejorado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2023 -

Access Ford of Corpus Christi responded

Hi, We appreciate the review. We are glad your time with us was a great experience. We hope to see you again down the road.

April 06, 2023

salesman said he would get the door code to my daughter's car and have not done it or called her was did not appreciate that More

by NONE3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Golden Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2023 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Just minutes from anywhere in Corpus Christi! Esteban Chapa General Sales Manager estebanchapa@lithia.com

April 05, 2023

Mr Rick Lerman got us what we wanted and delivered it us a great advisor. More

by TAYLORGORDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2023 -

Access Ford of Corpus Christi responded

Hi Taylor, We appreciate the review. We are glad our team was able to provide you with a great experience. We hope to see you again here at Access Ford of Corpus Christi.

April 04, 2023

Access Ford is always great to deal with. .. this is the 3rd vehicle I have purchased from them. I'm sure it won't be the last. More

by NPALLEN.1965
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Golden Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesika Mejorado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2023 -

Access Ford of Corpus Christi responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Access Ford of Corpus Christi.

April 04, 2023

The car was NOT inspected as I was told. Tons of shot not working on it. Parts missing....what a nightmare!! More

by fparkmom54
Recommend Dealer
No
Employees Worked With
Driveway.com
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Apr 06, 2023 -

Access Ford of Corpus Christi responded

Hello, Thank you for bringing this to my attention. Our goal is to provide customers with an efficient experience. It is unfortunate to hear we did not meet that standard and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Golden Gonzales 361-698-3422 ggonzales@lithia.com Sales Desk ManagerThank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Esteban Chapa General Sales Manager estebanchapa@lithia.com

April 04, 2023

Such a great improvement from my last visit. Everyone was very nice. Great job 😊 Love the new role out of the home service as well. Will be looking into it for future needs. More

by PNDANSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bell
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Apr 04, 2023 -

Access Ford of Corpus Christi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

April 03, 2023

The service dept is slow on repairs and the device writers are unresponsive, lacking in knowledge and generally don’t care about the customer experience. Will not go back there for anything. More

by Unhappy with Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lacie
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Apr 04, 2023 -

Access Ford of Corpus Christi responded

Hello, Thank you for sharing your experience. It is regrettable to see we have not met our typical standard. I apologize for any inconvenience this visit has caused you. If you are willing, I would also like to discuss the experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Ruben Velasco Rvelasco@lithia.com 325-793-3028 General ManagerWe appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. JR Velasco General Manager rvelasco@lithia.com

April 03, 2023

Overall, a positive buying experience. The dealer staff we worked with were professional and efficient. More

by JACOBFLOURNOY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nichole Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2023 -

Access Ford of Corpus Christi responded

Hi Jacob, Thank you for the review. We are glad your time with us was a positive experience. We hope to see you again here at Access Ford of Corpus Christi.

March 29, 2023

Was not happy with communication service nor did they even find problem with vehicle after a month of it being in their possession. More

by JOHNATHANFLORES11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Buentello
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2023 -

Access Ford of Corpus Christi responded

Hello Jonathan, Thank you for sharing your experience. It is regrettable to see we have not met our typical standard. I apologize for any inconvenience this visit has caused you. If you are willing, I would also like to discuss the experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Ruben Velasco Rvelasco@lithia.com 325-793-3028 General ManagerThank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. JR Velasco General Manager rvelasco@lithia.com

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