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Access Ford of Corpus Christi

Corpus Christi, TX

Overview
Employees
Reviews
Vehicles
4.6
2,449 Reviews
Access Ford of Corpus Christi - Proudly supplying new Ford models in Corpus Christi, Texas. Whether you're from Corpus Christi, Alice, Robstown, Sinton, Orange Grove or anywhere in between, you can rest assured that when you shop for a new or used Ford, you're shopping for quality and reliability, no matter which model appeals to you. Qualifying for a loan or Ford lease couldn't be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you're behind the wheel as an owner, we continue to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Ford parts, so you can count on solid routine maintenance and timely repairs when they're needed. When you visit Access Ford of Corpus Christi you can have your Ford wishes granted. And let's face it: you deserve nothing less. Located on 3680 U. S. Highway 77 in Corpus Christi, Texas, we know our job isn't finished until you're completely satisfied.
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3680 U.S. 77 Access Road

Corpus Christi, TX

78410

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Showing 2,449 reviews

March 13, 2023

Lacie Jennings was great with customer service, and went out of her way to help me. More

by JLITTON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacie Jennings
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Mar 13, 2023 -

Access Ford of Corpus Christi responded

Thank you for your business and this review. We're happy to hear Lacie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

Mar 13, 2023 -

Access Ford of Corpus Christi responded

Hi, Thank you for the review. We are glad your time with us was a wonderful experience. We hope to see you again soon.

March 12, 2023

Vehicle arrived extremely dirty, with a cracked windshield and only one key fob, which was low on battery (2 fobs were listed). More

by sanchez_danny92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thirty party from Driveway.
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Mar 14, 2023 -

Access Ford of Corpus Christi responded

Hello, Thank you for sharing your experience. It is unfortunate to hear about this and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Golden Gonzales 361-698-3422 ggonzales@lithia.com Sales Desk ManagerDanny, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Esteban Chapa General Sales Manager estebanchapa@lithia.com

March 12, 2023

Friendly, everything went smoothly and would definitely tell family and friends about it. Thank y’all so much. More

by CESAR2280.CC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2023 -

Access Ford of Corpus Christi responded

Thank you, Cesar! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Diana and George met your expectations. Thank you again for choosing Access Ford Lincoln of Corpus Christi, we look forward to having you as one of our valued customers for many more years to come! Just minutes from anywhere in Corpus Christi! Esteban Chapa General Sales Manager estebanchapa@lithia.com

Mar 13, 2023 -

Access Ford of Corpus Christi responded

Hi, Thank you for the review. We are glad your time with us was a smooth and friendly experience. We hope to see you again down the road.

Mar 13, 2023 -

CESAR2280.CC responded

Most definitely

March 09, 2023

Nicole helped me out in every which way possible to make sure I would leave in the truck I wanted. Amazing team over there. More

by Richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Harris
2.0
This rating includes all reviews, with more weight given to recent reviews.
Golden Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2023 -

Access Ford of Corpus Christi responded

Hi Richard, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again down the road.

March 09, 2023

I always use Access Ford for my regular maintenance and repairs on my vehicle. I’m always informed on my vehicle and any up coming repairs needed. More

by SJBAKERY
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2023 -

Access Ford of Corpus Christi responded

Hi, We appreciate the review. We are always happy to see you here at Access Ford of Corpus Christi. We hope to see you again down the road.

March 07, 2023

Always break our cars ! Leave parts of the car undone . Never complete jobs in a timely manner ! Rude staff it’s the worst place to go if your car needs any work done More

by RONILUV05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Buentello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2023 -

Access Ford of Corpus Christi responded

Hello, Thank you for sharing your experience. It is unfortunate to hear about this and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Ruben Velasco Rvelasco@lithia.com 325-793-3028 General ManagerThank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. JR Velasco General Manager rvelasco@lithia.com

March 07, 2023

On this visit my needs were met and have no complaints with the attention and service that I received. More

by TEMPERATURSOLUTIONSCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy (?) in the service department to care of e during my latest visit
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Mar 07, 2023 -

Access Ford of Corpus Christi responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Access Ford of Corpus Christi.

March 06, 2023

He was a great guy. Interested in our story and finding out just what we were looking for. As well as giving us an opportunity to look at vehicles outside of our first i More

by CherylD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Golden Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2023 -

Access Ford of Corpus Christi responded

Hi Cheryl, Thank you for the review. It was a pleasure to work with you here at Access Ford of Corpus Christi. We hope to see you again down the road.

March 06, 2023

Had a great experience with the Ford Dealership! And will send anyone who wants a new vehicle or used to Access Ford. More

by Dale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2023 -

Access Ford of Corpus Christi responded

Hi Dale, Thank you for the review! We are glad your time with us was a wonderful experience. We hope to see you again down the road.

March 04, 2023

Dealerships employee customer service was excellent. That had plenty of car that were priced to sell and in good condition. More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Williamson
Report | Print
Mar 05, 2023 -

Access Ford of Corpus Christi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Access Ford Lincoln of Corpus Christi to be a positive one. Please don't hesitate to reach out if you need anything else. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

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