Access Ford of Corpus Christi - Service Center
Corpus Christi, TX
1,800 Reviews of Access Ford of Corpus Christi - Service Center
Took our van in for a 4 hour $400 diagnostics test ONLY. ..came out with a $2700 bill. Drove my van in and couldn't drive it out because they disassembled it. From the beginning to the end there was 0 custom ..came out with a $2700 bill. Drove my van in and couldn't drive it out because they disassembled it. From the beginning to the end there was 0 customer respect. They have no leadership there at all. Called and left messages, needed explanations and no one came forward with the mistakes that were made. I will never recommend Corpus Christi Access Ford to anyone. I have also left a review on the BBB. More
This dealership did warranty repairs on my vehicle, then double dipped and charged me the over amount that warranty would not cover. I have worked in a dealership atmosphere for over 13 years, who I file w double dipped and charged me the over amount that warranty would not cover. I have worked in a dealership atmosphere for over 13 years, who I file warranty claims for over 13 locations myself. In which never in that timeframe was the customer EVER charged the difference in what warranty paid vs what your tech has in the repairs. The ultimate goal of any service department is to get your tech trained to beat warranty flat times so they earn a bigger commission. However you charged it to me the consumer. I am disgusted. No return calls from Service Manager, Store Manager, General Manager, complaint with Ford or other reviews. More
Juan and Melisa went above and beyond for my concerns and extra requests. Thank you both for going the extra mile. extra requests. Thank you both for going the extra mile. More
Friendly and expedient. I will definitely return for my next service or maintenance issue. Highly recommended I will definitely return for my next service or maintenance issue. Highly recommended More
Service is always top notch! ! Fast, friendly and professional. I’m very glad I live close by. ! Fast, friendly and professional. I’m very glad I live close by. More
Excellent service every thing was done on time called me when service's were done. Dropped off the vehicle when it was done when service's were done. Dropped off the vehicle when it was done More