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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.6
1,826 Reviews
Call Service Center (361) 792-2819

1,826 Reviews of Access Ford of Corpus Christi - Service Center

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November 03, 2024

Issues weren’t resolved and the salesman was unable to help or totally useless. That’s it. More

by VIC7883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Access Ford of Corpus Christi responded

I'm sorry to see that you were not satisfied with your experience. I would really appreciate your feedback and, if you are willing, I would like to discuss your visit further. Would you consider getting in touch? Thank you, Adam Rodriguez - Service Manager - adamrodriguez@lithia.com

November 02, 2024

Real nice customer service. Very professional. Took care of all my needs thank you gentlemen and ladies keep up the good work More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Golden Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Access Ford of Corpus Christi responded

Thank you for the kind words! We're delighted to hear that our team at Access Ford of Corpus Christi provided professional service and met all your needs. We appreciate your support!

November 01, 2024

I took the battery out of my Lincoln MKX in for testing and possible replacement. Juan Buentello was the service advisor who took care of me. He had the battery tested and it was bad. While it was being te More

by NotHappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Access Ford of Corpus Christi responded

We're delighted to hear that Juan provided you with excellent service at Access Ford of Corpus Christi! It's great to know he efficiently handled your battery replacement under warranty. Thank you for sharing your positive experience, and we're here if you need anything else!

November 01, 2024

Thank you for all you do. Great work. So pleased every time I am there. More

by POPPADUNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bell
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Nov 04, 2024 -

Access Ford of Corpus Christi responded

We really appreciate you taking the time to leave Access Ford of Corpus Christi this awesome review, thank you! See you next time!

November 01, 2024

Juan was very helpful in the service department. It's been a couple since the repairs and have not had any problems. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Access Ford of Corpus Christi responded

We're delighted to hear that Juan provided helpful service and your repairs have held up well! Thanks for choosing Access Ford of Corpus Christi.

October 31, 2024

Shawn hospitality was courteous & he made sure me and my truck was taken care of in a promptly manner. Thank you shawn More

by Becky Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Oct 31, 2024 -

Access Ford of Corpus Christi responded

Becky, we're delighted to hear that Shawn provided you with courteous service at Access Ford of Corpus Christi. Thank you for sharing your experience!

October 30, 2024

I don’t know who Scott young is but Rick Lerma was nothing but fantastic!!!!!!!! More

by E.TRAVIS.PARKER
Recommend Dealer
Yes
Employees Worked With
Rick Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance gentleman. I forget his name.
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Oct 30, 2024 -

Access Ford of Corpus Christi responded

Thank you for your feedback! We're glad to hear that Rick provided you with fantastic service at Access Ford of Corpus Christi. We'll be sure to pass along your praise to him. We look forward to serving you again in the future!

October 30, 2024

Great service. I was pleased with the way they took car of my car at a convenient location. More

by MAPLES58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2024 -

Access Ford of Corpus Christi responded

Thank you for the fantastic review! We’re thrilled to hear you had a great experience with our service team at Access Ford of Corpus Christi. We appreciate your support and look forward to seeing you again!

October 29, 2024

Had a very great experience. I recommend Terry. He's a great salesman and a good person. More

by belgonzales20000
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Access Ford of Corpus Christi responded

Thank you for the wonderful feedback! We’re delighted to hear that Terry made your experience at Access Ford of Corpus Christi a great one. We’ll be sure to pass along your kind words, and we look forward to assisting you again in the future!

October 28, 2024

Great customer service. Very knowledgeable. Didn't push devices i didn't want, and willing to help me look into my recalls and get them taken care of. More

by SHYBULL87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hudson
Report | Print
Oct 29, 2024 -

Access Ford of Corpus Christi responded

Thank you for the fantastic feedback! We're glad to hear our team at Access Ford of Corpus Christi provided knowledgeable and helpful service. If there's anything else we can assist with, feel free to reach out!

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