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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.6
1,826 Reviews
Call Service Center (361) 792-2819

1,826 Reviews of Access Ford of Corpus Christi - Service Center

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September 21, 2024

Great service but just don't agree with them not wanting to keep oil filters for a vehicle I purchased from their dealership. Not asking for much just not wanting to wait on average of 2 hrs for oil change More

by CUELLARCKKCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know name
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Sep 23, 2024 -

Access Ford of Corpus Christi responded

Thank you for your feedback and for recognizing the great service you've experienced. I’d like to learn more about what happened with the oil filter situation to ensure we can improve our service and reduce wait times. Please feel free to reach out to me directly at a time convenient for you so we can discuss this further. Your satisfaction is important to us. Sincerely, Adam Rodriguez Service Manager adamrodriguez@lithia.com

September 21, 2024

Èveryone at the Access Ford I go to is friendly courteous knowledgeable and helpful. I highly recommend them to everybody I know. Thanks to everybody who works there. More

by CHERIELSNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Golden Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean and Melissa are both fantastic!
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Sep 23, 2024 -

Access Ford of Corpus Christi responded

We're glad to hear you had a positive experience at Access Ford of Corpus Christi! Thank you for your kind words about our friendly and knowledgeable team. We appreciate your recommendation!

September 20, 2024

Great service from the drive in. Adrian Rodriguez service Tech his communication was outstanding beat think Mike Shaw Toyota could have done by sending me to great service guys More

by Reereyna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Rodriguez
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Sep 23, 2024 -

Access Ford of Corpus Christi responded

We're glad to hear you had a great experience at Access Ford of Corpus Christi! It's wonderful to know that Adrian Rodriguez provided outstanding communication during your service. We appreciate your feedback and hope to see you again soon!

September 19, 2024

The service was done in a very professional manner. No problems. There was no mess to clean up More

by HGOODRIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Golden Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Access Ford of Corpus Christi responded

Thank you for the fantastic five-star review! We're glad to hear that your service at Access Ford of Corpus Christi was handled professionally and efficiently. We always aim for a clean and hassle-free experience for our customers. We appreciate your feedback and look forward to seeing you again soon!

September 19, 2024

Very professional and easy to work with. When my husband would call they were very nice. More

by laranch7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Access Ford of Corpus Christi responded

Thank you for the wonderful five-star review! We're thrilled to hear that you found our team at Access Ford of Corpus Christi to be professional and easy to work with. Providing great customer service is our priority, and we appreciate your feedback. We look forward to assisting you again in the future!

September 19, 2024

The service man who helped me set up the appointment was extremely helpful, especially confirming the recall on my vehicle but also keeping me informed on the progress of the work. I was very pleased at t More

by Handyaggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Access Ford of Corpus Christi responded

Thank you for your wonderful five-star review! We're thrilled to hear that our team at Access Ford of Corpus Christi provided you with helpful service and kept you informed throughout your recall repair. Your satisfaction is our priority, and we appreciate you sharing your positive experience! We look forward to serving you again!

September 18, 2024

Expected a 3 hour wait for an oil change. It was done in 1 1/2 hours. Thanks. More

by JSPENA1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun
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Sep 18, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your experience! We're glad to hear that we exceeded your expectations by completing the oil change in half the time. We look forward to serving you again at Access Ford of Corpus Christi!

September 17, 2024

Very professional, friendly and helpful when I take my vehicle for service or use the mobile service. More

by SHESTER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marisabel Gonzales
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Sep 18, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your experience! I’m pleased to hear that you found our service at Access Ford of Corpus Christi to be professional, friendly, and helpful. We appreciate your feedback and look forward to assisting you again in the future.

September 17, 2024

They did a good job on my truck. Very professional and helpful. Great service! Will definitely go back. More

by PRATTJH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Belle
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Sep 18, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your experience! I’m glad to hear that you found our service at Access Ford of Corpus Christi to be professional and helpful. We appreciate your feedback and look forward to assisting you with your truck again in the future.

September 17, 2024

Great service was in and out rather quickly and got great deals for the oil change and tire rotation. More

by CANOJAIME247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Person
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your experience! I’m pleased to hear that you received great service and quick turnaround at Access Ford of Corpus Christi. We’re glad you found good deals for your oil change and tire rotation. We appreciate your feedback and look forward to assisting you again in the future.

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