Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.5
1,793 Reviews
Call Service Center (361) 792-2819

1,793 Reviews of Access Ford of Corpus Christi - Service Center

Sort by
May 20, 2024

excellent communicaton with my advisor had everything done in the time they said it would be More

by VERONICAALANIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Access Ford of Corpus Christi responded

Thank you for your feedback, Veronica! We're delighted to hear that you had excellent communication with your advisor and that everything was completed within the expected time frame at Access Ford of Corpus Christi. Providing clear communication and timely service is our priority, and we're glad we could meet your expectations. We look forward to serving you again next time!

May 20, 2024

Advisor was very friendly and explained everything to me on how long it would take More

by AGARCIA54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your experience with us! We're thrilled to hear that the advisor at Access Ford of Corpus Christi was very friendly and took the time to explain everything to you, including how long it would take. Your feedback is greatly appreciated, and we're glad to have met your expectations. We hope to continue providing excellent service and look forward to serving you again in the future!

May 18, 2024

It was okay, my car was in service for over 2 months. How to take it back for some noise, which was their fault? There was parts that still needed to be put back on the car. After they told me the vehicl More

by EDWARDFLORES2011
Recommend Dealer
No
Employees Worked With
Adrian
Report | Print
May 21, 2024 -

Access Ford of Corpus Christi responded

Edward, we're sorry to learn about the extended service time and subsequent issues you experienced with your vehicle. This is not indicative of our usual standards, and we apologize for any inconvenience caused. We'd like to discuss this further so that we can address these concerns directly - please reach out at your earliest convenience. Thank you, Adam Rodriguez - Service Manager - adamrodriguez@lithia.com

May 18, 2024

They were very excellent and good at notifying me about my car and where it was at More

by Camille alvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Access Ford of Corpus Christi responded

Camille, thank you for your kind words! We're thrilled to hear that our team at Access Ford of Corpus Christi provided you with excellent service and kept you well-informed about your car. Keeping our customers updated is a top priority for us, and it’s great to know we met your expectations. We look forward to serving you again!

May 18, 2024

Great and friendly staff! ! They did a great job on my vehicle and they even came to my school! More

by Chris V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Access Ford of Corpus Christi responded

Thank you for your five-star review, Chris! We're happy to hear that you had a great experience with us at Access Ford of Corpus Christi, and we look forward to seeing you again next time. Safe travels!

May 16, 2024

Poor communication. Customer service is mediocre at best. No follow up, work not completed. Very poor communication. More

by R.jayme
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
May 20, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your concerns. We strive for excellent communication and customer service, so I'm sorry to read about your experience. Please reach out directly if you're open to discussing this further so we can work towards a resolution together. Thank you, Adam Rodriguez - Service Manager - adamrodriguez@lithia.com

May 16, 2024

All is good they came out to my house to deliver two parts which I have been waiting since We October and still waiting for one more part More

by Oscar Zepeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Marks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Access Ford of Corpus Christi responded

Oscar, we appreciate your patience as we work to get that last part delivered. We're glad our team at Access Ford of Corpus Christi could assist with the first two parts! Thank you for sharing your experience.

May 15, 2024

Access Ford has always been very professional, courteous and just a good all around experience. Access Ford is the number one dealership in Corpus Christi. More

by DONALD.MURPHEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Carson, Sales 5 star rating
Report | Print
May 15, 2024 -

Access Ford of Corpus Christi responded

Donald, we're so glad to know you've had consistently good experiences with us at Access Ford of Corpus Christi. Thank you for your support and kind words!

May 15, 2024

I have been a customer for a long time and Ricky Lerma is salesman and they treat me good More

by GSHINOJOSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Access Ford of Corpus Christi responded

It's wonderful to hear about your long-standing loyalty to Access Ford of Corpus Christi, and we're glad to know that Ricky has consistently provided you with excellent service. We value your continued support and aim to maintain the high standards that have kept you satisfied throughout your time with us. Thank you for choosing Access Ford, and please don't hesitate to reach out if you need anything in the future.

May 14, 2024

Service person was very accommodating to my needs! My service was done on Wednesday and my mom passed away Thursday morning, I was so glad my repair was done ❤️ More

by WMELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Access Ford of Corpus Christi responded

We're glad to know that our team at Access Ford of Corpus Christi was able to accommodate your needs during such a difficult time. Our thoughts are with you and we appreciate the kind words about our service department.

1
...
36
37
38
...
180