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Acton Ford

Acton, MA

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83 Reviews

76 Powdermill Road

Acton, MA

01720

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Showing 83 reviews

May 03, 2024

I had my f150 there to have them change the transmission fluid and filter. A day later the transmission starts to act strange. Not shifting right, going into limp mode. It smashes into gears goes from 10 to More

by barros1389
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Abatsis
March 27, 2024

My purchase at Acton Ford was nothing short of perfect. From initial contact, the initial test drive, to negotiating and providing the best information and incentives. Acton Ford treats you with respect, More

by Mike B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Abatsis
March 05, 2022

Purchased vehicle for my daughter's bday. 41 miles of driving and the tire pops because the suspension coil spring was broken and rubbing on the brand new tire. I use to advise people to get More

by Jota
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Dan the Service Manager and Chris the owner.
October 07, 2021

Terrible service, has been that way for years and keeps getting worse Can’t wait to get rid of my Ford! More

by L Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
June 22, 2021

Dealership is fine, I have about 150,000 miles on my 2017 Ford 500 sedan. Car has needed very little repairs, still have the original exhaust & shocks, etc. Bought the car @ Acton Ford, service departmen More

by Laurip
Recommend Dealer
Yes
Employees Worked With
Matt, service
April 17, 2021

Chris and his team did an outstanding job guiding me thru my purchase of a Mustang Mach E. There is a lot of new technology and this is my first BEV. Chris and Dave helped me thru the buying process and Gor More

by ron.proulx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Dave, Gordan and Dave.
April 14, 2021

Hate taking my car to this Ford dealer as they always try to tack on extra repairs. Unless you know your car you will get hosed. I could have had the boot replaced at Midas for half the price. Then when I le More

by drubeguelin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not that type of service
February 08, 2021

Acton Ford always takes care of me. Friendly staff, convenient times for drop-off service. Very clean/focus on safety in this COVID era. I highly recommend them and won't look anywhere else for my Ford More

by Mustang Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
December 10, 2020

Great service and best deals. Dan in Service is always the best. John Santoro very helpful and friendly. All in all it's a great place to buy a vehicle. More

by keithkeady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan. Service Manager
November 03, 2020

I purchased my car new and during the finance phase- they messed up all the paperwork and I also purchased the tire protection plan. Without authorization and unknown to me they cancelled the tire plan More

by Quinndan80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Finance reps
1
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