Acton Ford

I just purchased my 7th new vehicle from Acton Ford, I just purchased my 7th new vehicle from Acton Ford, this time a special-order Shelby GT-500. I have ordered cars (3), little SUVs (2), big SUVs(1) I just purchased my 7th new vehicle from Acton Ford, this time a special-order Shelby GT-500. I have ordered cars (3), little SUVs (2), big SUVs(1), pickup trucks (2). The cars, SUVs and trucks were purchased at prices that were extremely fair and well below the typical area dealers for the same car. The key for us is the consistent warm, knowledgable, friendly atmosphere. There is NO "pressure" to "buy today", NO hard-sell for anything like extended Warrentys, LoJack, Paint Sealant, etc., etc. Some customers, like me, know exactly what they want and the options they want, and have already researched all the information about the vehicle. Acton Ford makes it easy by just explaining the options available to you (e.g., buy off the lot, order from the factory or order bone from another dealer that has the exact one you want). They calculate a very competitive price for you for the car and the optional add-ons (Extended Warrenty, LoJack, Paint Sealant, etc. in case you want one or all of them. They do not ask you to purchase the car by some date that would be convenient to them, rather, they respect the fact that you are the customer and they let you know that they will be happy to get your car when, and if, you want. Conversely, if you don't not know what vehicle you want or you wish to be educated on the whole line-up of cars, trucks and SUVs, they will do so in a relaxed, educational manner. Before a friend recommended Acton Ford to me about 15 years ago, I had always avoided having my cars maintained or repaired at a dealer because of bad experiences. The Acton Ford service department has been absolutely outstanding repairing or maintaining my cars over the 15 years we have been buying our cars there. They are very flexible and want you to be happy, for example: aftermarket parts? no problem, they will install them; custom lift-kit for your truck? no problem, they will install it and get it right; you drive an Acura? no problem, they will do most common services and maintenance for you. Lastly, they have the finest detailing crew around - you can ask them to do a special detailing alone, or after maintenance or a repair and your vehicle will be returned looking perfect. More

The ignition on our family car locked up, the Car was still under warranty. We had it towed to Acton Ford. They couldn't even look at it for a week. Whereas this was a warranty item, I called Ford and still under warranty. We had it towed to Acton Ford. They couldn't even look at it for a week. Whereas this was a warranty item, I called Ford and asked them to tow it to a dealership that could fix it sooner or arrange for a loaner (we are a family of five all 3 of our kids are in car seats and our other car is a economy compact sedan. Ford told us "it wasn't there Problem". A short while later Acton Ford mis-diagnosed a break problem costing us additional repair costs and risking our families safety. My father always bought Fords, I had been only buying Ford products until this experience, needless to say, this was my last Ford. More

The BEST car purchase experience I've ever had!! Kudos to Acton Ford. I've purhased 14 new vehicles in my lifetime and Acton Ford made the usual painfull car buying experience very enjoyable and hassle free! Acton Ford. I've purhased 14 new vehicles in my lifetime and Acton Ford made the usual painfull car buying experience very enjoyable and hassle free!! All dealers should make buying a car this easy. The salesman helped me find the car I wanted and then gave me his very best price right up front. He made it very clear this was a great deal for me but there was a small profit for the Dealer. This makes sense to me. More