Acton Ford

Great service! Kenny is always very friendly and helpful. Everyone I have dealt with today and on previous visits have always a pleasure to deal with. I also have no Kenny is always very friendly and helpful. Everyone I have dealt with today and on previous visits have always a pleasure to deal with. I also have noticed the other customers expressing their satisfaction. More

Best Quick Lane I know Of In New England I have been to several quick lanes across the country. Acton Quick Lane is the best of them. There were 2 in the Vegas area I went too. Drove my car t I have been to several quick lanes across the country. Acton Quick Lane is the best of them. There were 2 in the Vegas area I went too. Drove my car there for the winter. They are always packed (even during early bird drop off!) had to wait several hours just for an oil change and check up. Acton has always been about 20 min or less. Vegas was pricier about everything. I've also been to Tasca Ford the main one in Cranston, RI and there satellite in East Providence. Tasca on the customer sheet hand out said they put the wrong oil type in my car (they did convince me that they put whatever oil type they see on the oil change cap though) and the satellite Tasca wanted an extra $30 for the oil change because they did not have 0w20 standard like any of the others. Acton always gave me a properly filled out spec test result sheet! None of the others gave a complete one! There is one quicklane in Rhode Island that is almost as good as Acton, and that is the Warwick, RI one. I go to either the Warwick or Acton Quick Lane now. (unless I'm in Vegas... In which case I suffer thorugh the wait...) The Warwick Quick lane has only the Tasca Quick lane to compare itself too; so it doesn't have to work hard to be better. They should compare themselves to Acton! So Acton (A), Warwick (B+), Tasca main (C), Tasca satellite (C-), Vegas (C+) More

Cheaters in service department This place, Acton Ford service department absolutely sucks. I live nearby and was serviced there a few times - I leased Ford Focus Electric in 2012 f This place, Acton Ford service department absolutely sucks. I live nearby and was serviced there a few times - I leased Ford Focus Electric in 2012 from them and bought a new one in 2015 - a really nice and silent car requiring almost no maintenance. Recently I noticed some sort of noise and light vibration in my Ford Focus Electric (3 years old, 31K). Service department suggested to change all 4(!) tires (that was a first red flag to me , as 2 front tires were replaced 2 months ago). Some suspension support parts had to be changed (I can understand that) and they reassured me all rotors were totally rusted and that caused noise (while driving? I did not complaint about any brakes noise). So, stupidly I agreed to have everything serviced, but front tires. In every electric car, breaks are used 10-20% of time to slow down. So I would expect them to live at lest 100K+(if not 200K) miles or longer. Not 30K. Any attempts of mine to even look at the original rotors were rejected by a manager, as had they intentionally disposed them before I came to pick-up my car. So, I paid at least $700 extra for totally unnecessary new breaks and the service refused to even show any proof, why that needed to be done. Do not ever go to the cheaters. They would lie and lie and lie to you. Every time they can. More

Pleasant and efficient I have been using Acton Ford to service my Ford since I got it 3 years ago. Employees in the service department have always been pleasant, polite, and I have been using Acton Ford to service my Ford since I got it 3 years ago. Employees in the service department have always been pleasant, polite, and helpful. They make the service appointment go as smooth as possible and return my car in the time frame promised. More

I had a great experience at Acton Ford. I have used Acton Ford for over 15 years. I would defiantly recommend them. When it was time to get a new car I trust them and feel I got a great deal I have used Acton Ford for over 15 years. I would defiantly recommend them. When it was time to get a new car I trust them and feel I got a great deal. Very professional and listened to what my needs were. More

Professional Have done business with this dealership for several years . I have purchased two trucks and two Ford escapes over the years . I have found them very Have done business with this dealership for several years . I have purchased two trucks and two Ford escapes over the years . I have found them very knowledgeable . More

Fast hassle-free service! Great communication from service advisors. Got me in as soon as possible and car back on the road in a very reasonable time frame. No hassle repairs a Great communication from service advisors. Got me in as soon as possible and car back on the road in a very reasonable time frame. No hassle repairs are the best! More

An excellent team and five star service From the moment I entered the service Dept I was greeted and treated the highest respect and care. Ken was terrific. I highly recommend and put Act From the moment I entered the service Dept I was greeted and treated the highest respect and care. Ken was terrific. I highly recommend and put Acton Ford on top More

Very disappointed Were not up front with me wasn’t truthful at times except one named Matt headliner was left dirty and service mgr said he had checked it very disappoi Were not up front with me wasn’t truthful at times except one named Matt headliner was left dirty and service mgr said he had checked it very disappointed service and no wonder Acton Ford has a 2 star rating, should be -2. I have bought Fords since 1967 this is the first time I ever found a dealership to be this bad in being upfront would never go back More

Service at Acton Ford I recently brought my vehicle in for routine service and inspection. At the conclusion of the visit I was shocked to learn that my vehicle registrati I recently brought my vehicle in for routine service and inspection. At the conclusion of the visit I was shocked to learn that my vehicle registration had expired and that I had been driving an unregistered car for almost a year. Momentarily stunned by this unexpected news, I was at a complete loss as to how to proceed. Service Adviser Kenny Meharg was commendably patient and helpful in allowing me to regain my bearings and cope with the situation, certainly going beyond what might have been expected. My special thanks to him. More