Acton Toyota of Littleton

I would highly recommend Mike , great customer service It was very impressed with Mike's no pressure approach. It was a nice to meet someone friendly , knowledgeable.He even came in on his day off for my c It was very impressed with Mike's no pressure approach. It was a nice to meet someone friendly , knowledgeable.He even came in on his day off for my convenience. More

Great experience for Newcomers to the US Great experience, support and help navigating how to buy cars for two Brits just arrived in the US. Thank you from two very happy customers. Great experience, support and help navigating how to buy cars for two Brits just arrived in the US. Thank you from two very happy customers. More

Great service, knowledgable employees, and NO pressure Mike, Alex and the rest of the team at Acton Toyota worked hard to ensure that the process of buying a new car was simple, straightforward and low str Mike, Alex and the rest of the team at Acton Toyota worked hard to ensure that the process of buying a new car was simple, straightforward and low stress. I am so pleased that I chose to put Acton Toyota on my list of dealerships to visit when I was thinking about buying a new car. After arriving at the dealership (which was spotless), and meeting with Mike and Alex I felt comfortable. I knew that this was the dealership for me. It was obvious to me that the entire team at Acton Toyota cared about building a relationship with me as a Toyota owner rather than making a quick sale. I would recommend Alex or Mike wholeheartedly. They made the car buying experience pleasant, and have gone out of their way to ensure that I was happy with my new Prius-C. I LOVE my new car, and am very happy with the experience I had purchasing my car from Mike, Alex, and the rest of the team at Acton Toyota. More

Finally a pleasant car-buying experience! The whole process of buying a car here was very pleasant and went smoothly. Bob was responsive to emails before I went in, and was friendly and helpfu The whole process of buying a car here was very pleasant and went smoothly. Bob was responsive to emails before I went in, and was friendly and helpful when I arrived. He had me take the car for a test drive on my own, a practice I've found to be more rare than it should be. This let me really focus on the car, not on the potential awkwardness of driving around with a salesman. When I returned, Bob continued to be genuinely nice and did not put any pressure on me. Negotiations were very relaxed and quick. The cars here are priced well, so there's really no need for lots of back-and-forth. Even so, they were willing to negotiate a little bit to get closer to my target number. This was not the high-pressure environment that I've come to expect at dealerships so, much like the test drive, I felt like I was able to focus and think clearly about what I wanted to do as we talked numbers/financing/etc. They also did not ignore me and just talk to my husband, as has happened at other places. I really feel like my experience would have been just as positive if I went by myself, which says a lot about this dealership. We settled on the final numbers after 7pm that night, and I drove the car off the lot before 2pm the next day. Bob was wonderful throughout the process and Frank was just as nice and helpful as he completed all of the paperwork with us. Bonus points to this dealership for letting our four-legged baby join us inside. =) More

Happy Customer I wanted to share my positive experience that I encountered with John Bernard, a sales associate at Acton Toyota of Littleton MA. His knowledge of the I wanted to share my positive experience that I encountered with John Bernard, a sales associate at Acton Toyota of Littleton MA. His knowledge of the product, coupled with his ability to demonstrate the features may it a breeze to take delivery of my vehicle. More

Wonderful Experience Working with Steve was pleasant and easy. From start to finish this was the best experience I've had with a dealership. I would highly recommend Acton Working with Steve was pleasant and easy. From start to finish this was the best experience I've had with a dealership. I would highly recommend Acton Toyota to friends and family! Thanks for making this so easy! More

First experience at Acton Toyota We had previously done business with another Toyota dealer. Our lease was running out and we contacted that dealer and they really weren't getting We had previously done business with another Toyota dealer. Our lease was running out and we contacted that dealer and they really weren't getting back to us in a timely manner. I went online and found Acton Toyota and realized the mileage on their leases would better fit our needs. I asked a question on the online form and immediately got a response from Scott Vachon...after many questions which he answered quickly we asked if we could come in next day. He set us up to see Mike Wegener. We were met when we arrived by Mike who was very friendly and professional. Scott also came down and introduced himself which we thought was very nice. Our whole experience at Acton Toyota was the BEST we have had in our 40+ years of car ownership! Mike did an excellent job showing us our new vehicle and took a great deal of time explaining the new features on the vehicle. He seemed very knowledgeable and comfortable trying to help us understand features we have never had on vehicles before. We will gladly refer people to your dealership and we will be mentioning Mike's name. Thank you for getting us into our new Rav 4......looking forward to doing business with you in the future. Gail & Ed W. More

Love my new Highlander! Stephen: I want to thank you for all your help and follow up with my purchase of the new 2014 Toyota Highlander. With your capable assistanc Stephen: I want to thank you for all your help and follow up with my purchase of the new 2014 Toyota Highlander. With your capable assistance, I was kept informed as to the delivery date for my new pre-ordered Highlander. I especially appreciated the quick turn-around from Action Toyota by your entire support team that allowed me to drive away with the new car after it being on your lot for only two days. It took a lot of work from your associates to prepare all the paperwork, fully inspect the car for delivery, and have it ready for my pick up on last Saturday. I appreciated Mike Hills offer of assistance while I was finishing up the paperwork and Joe Tosi’s explanation of my options for the Extended Warranty, Auto Butler, Vehicle Locator System, Road Repair Hazard and Autobahnd. In addition, at my pickup your thorough instructions on the vehicle operation were most helpful. It has been a real pleasure to work with the entire Acton Toyota team. I appreciated working with everybody I dealt with - and Bob Moran should be very proud of his entire hardworking senior management, sales, and administrative support staff. Regards, Bruce More

Best Dealership Experience Ever! Big shout out to Acton Toyota and Steve Kiviat for my greatest car buying experience. I pretty much knew what I wanted for my next ride and Steve was Big shout out to Acton Toyota and Steve Kiviat for my greatest car buying experience. I pretty much knew what I wanted for my next ride and Steve was so helpful and pleasant to work with! Everything was so smooth in the entire process, something I had not really experienced at previous dealerships. I really appreciated how the finance department took me step by step through some of my options and not pushed things at me. Everyone I encountered at this place was so nice and helpful. My car was ready when they said it would be and Steve took me through all the features again, set-up my phone, cancelled my old plates for me and sent me off with a big smile in my new Rav4! More

New car experience Both salesman went above and beyond our expectations during the buying experience. Randal took over for John due to a family emergency. Everything wa Both salesman went above and beyond our expectations during the buying experience. Randal took over for John due to a family emergency. Everything was seamless. Good experience. More