
Acton Toyota of Littleton
Littleton, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Overall Acton's sales process is not aggravating, as I have found with other dealers. Buying a vehicle is generally extremely frustrating, I have my job [lowest price] to do and they have their job [most have found with other dealers. Buying a vehicle is generally extremely frustrating, I have my job [lowest price] to do and they have their job [most profitable for salesman and dealership ]to do. If I had not spent considerable time on my own, investigating price of the vehicle I was turning in and any discounts offered by Toyota, I'm not sure if I would've gotten the deal I finally accepted. Finace percentage rates were not competitive until I haggled a bit and got a lower rate than orginally offered. I've purchased [3] Sienna vans from Acton and overall did n not feel pressured. More
Vann White was very patient answering all my questions, went over all the options and pricing for each car, then started over when I decided to change the car I was looking at. He earned my business for th went over all the options and pricing for each car, then started over when I decided to change the car I was looking at. He earned my business for the future. More
Steve Jensen and the team at Acton Toyota made my purchase as easy as possible. In my estimation, this is a high compliment. I've walked out of dealerships due to poor initial treatment from sales pe purchase as easy as possible. In my estimation, this is a high compliment. I've walked out of dealerships due to poor initial treatment from sales people or other staff who've made me feel like I've imposed on their Internet surfing or socializing. Not so at Acton Toyota. From the warm greeting at the front door to the treatment by the sales person - Steve Jensen - everything was professional and courteous. This is clearly an institutional policy as I never witnessed anything but professionalism from every person I interacted with. In fact, when I made an error on some paperwork, Denise in the paperwork department worked tirelessly to keep me informed of the progress and to guide me to a correct conclusion. Without her, the deal would never have gotten done as quickly as it did. And I am positive that this would never of happened at other local dealerships. Overall, a tremendous experience, a good price, and a very satisfied customer. More
This is my third car with the dealership, and every time the experience is positive and enjoyable. Stephen was friendly, knowledgeable, accommodating and made the process pain free. the experience is positive and enjoyable. Stephen was friendly, knowledgeable, accommodating and made the process pain free. More
I recently purchased a used Toyota Tundra at Acton Toyota. This was my second used vehicle purchase at this dealership. The entire experience was excellent, and I couldn't be happier. Working with Toyota. This was my second used vehicle purchase at this dealership. The entire experience was excellent, and I couldn't be happier. Working with Bob Gaudet and Steve Augusta was a very easy and pleasant experience. These guys really go the extra mile to take care of the customer. Being an out of state buyer (from CT), I really felt they went above and beyond in delivering the vehicle to me, and walking through the entire registration process with me. I have bought a lot of cars in my life, and Acton Toyota is one of the best dealerships I have ever dealt with. I will definitely buy from them again in the future. More
I drove from Hadley Mass looking to purchase a Tacoma. I visited several dealerships in my home Town area, along with several within 100 miles without feeling comfortable in making a purchase. I was met at visited several dealerships in my home Town area, along with several within 100 miles without feeling comfortable in making a purchase. I was met at Acton Toyota with a true sense of being treated with respect. I was directed to Chris Johnson who confirmed my sense of being at the right dealership. Chris walked me through the purchase process which I made without hesitation. In fact made my purchase without inspecting the vehicle I selected, due to it not being on the property (A FIRST FOR ME). This is the sixth Toyota I have owned. Would I recommend the Acton Dealership and or Chris Johnson.....IN A HEART BEAT!!! More
Absolutely by far the greatest dealership I have worked with. This was my 4th Toyota purchase and the experience was the best one yet!! I brought along my daughter with her two little ones and we were thr with. This was my 4th Toyota purchase and the experience was the best one yet!! I brought along my daughter with her two little ones and we were thrilled that this dealership even had a stellar playroom for them while we waited for the final details to be taken care of before I was handed the keys to my brand new Rav4!!!! Thank you to the staff that did an incredible job. I am a forever customer and will be sure to recommend Acton Toyota to anyone needing a new or used vehicle. Teresa B. Dover, MA More
My 2008 Highlander has been serviced by Acton Toyota for the past three plus years and eighty thousand miles. So I know this dealership is the best at service. My wife and I were just looking a few mont the past three plus years and eighty thousand miles. So I know this dealership is the best at service. My wife and I were just looking a few months ago. We went to Acton Toyota to see the new models. John Bernard introduced himself and was the perfect sales person to allow you to look at different cars and he offered information and details to assist our looking. Time went on and we continued to look at different products. Now that we are retired, we went back to Acton Toyota and I asked to speak with John Bernard. He is a professional sales person who guided my wife and then me through the process of selecting not one but two cars in one afternoon. I picked up my 2013 Highlander and my wife's 2013 Rav4 will be in next week. This was an excellent experience. More
We purchased a vehicle from Tomas in 2011 and we were very happy with his service. When our 2001 Sienna died, I was releived that I was able to find his contact information right away. He was prompt, cou very happy with his service. When our 2001 Sienna died, I was releived that I was able to find his contact information right away. He was prompt, courteous, friendly and very helpful. I will recommend him to everyone I know and in the event we have a need for another vehicle he will be the first person we call. More
The overall experience was great. There was no pressure and we bought the car that we wanted at a fair price. Friendliness, quality of work, customer service and price were all great. It was great work and we bought the car that we wanted at a fair price. Friendliness, quality of work, customer service and price were all great. It was great working with you. More