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Acton Toyota of Littleton

Littleton, MA

4.3
3,696 Reviews
Acton Toyota of Littleton pledges its sales process will be: Simple We will assist you in a straight-forward manner that is focused on helping you find the vehicle you want at a competitive price without any hassle or high pressure. Honest We will deliver you a transparent sales process where information is accurately and openly shared with clarity and candor. We promise to respect your intelligence and your desire to be treated with courtesy and respect. Guaranteed We will stand by and make good on the commitments made during and after your purchase. The prices that are advertised and we agree to will be honored and never change. You will pay exactly what you are quoted and you will never be surprised with any hidden fees.
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221 Great Road

Littleton, MA

01460

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Showing 3,696 reviews

January 21, 2013

The dealership worked hard to get everything done in the same day for me so that I could drive away with the inspection sticker and registration all taking care of for me. Also, Tomas Revetria went the More

by Dodge2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomas Revetria
January 20, 2013

John was very friendly and personal. The wait time was minimal. I have nothing bad to say, buying the car was a very positive experience. Gene, in finance, was also great. He helped me a great deal and More

by langenstein02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
January 16, 2013

We are extremely picky consumers, but were shocked at how great our experience with Acton Toyota was. Shawn was amazing to work with. He was responsive, friendly and, above all, honest. He even ran the Ca More

by mellissa.santos.58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : SHAWN GORMLEY
January 16, 2013

The experience was excellent all the way around. Chris was very professional and straightforward and I am confident that the deal I received was fair and the 2006 Camry I purchased will be reliable and en More

by jplbc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Curley, Acton Toyota Used Car Annex
January 15, 2013

I went to this dealership to buy a used car. Wanted to buy 1 that day. Looking at a car that they just knock a 1000 off of. I asked to take a nother 500 so the payment would be where I wanted it. He said More

by Bill169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
thomas saleman from annex
Jan 16, 2013 -

Acton Toyota of Littleton responded

I'm sorry that you weren't able to buy the pre-owned vehicle you wanted at the price you wanted to pay. However, I'm glad that you were successful in finding another vehicle that fit your needs. Contrary to what your friend advised, our pre-owned pricing is based on sophisticated software that continually monitors the marketplace. Prices reflect what similar cars are retailing for within a relevant trading area and can go up or down over a period of time. Most of our pre-owned vehicles are retailed in under 45 days so it is not a great strategy to wait and see if the vehicle you want is going to be deeply discounted sometime in the future. We are happy to share our "live market" pricing on each and every vehicle in our inventory so that consumers can decide for themselves that our vehicles are priced very competitively. This transparency regarding our pricing is one of the reasons why we sell nearly 200 pre-owned vehicles every month.

January 14, 2013

A friend recommended this dealership because she bought her Toyota there 10 years ago. It wasn't one of the 5 dealerships that Edmunds offered me for a so-called online quote, but I figured I'd try it. T More

by pribar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott Vachon
January 14, 2013

It was a pleasure working with Scott Vachon and Stephen Poulin. I selected the car I wanted online and communicated initially via email with Stephen. Then I spoke to Scott and we agreed upon a price. I More

by psteeves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Vachon, Stephen Poulin
January 14, 2013

I wanted a no-pressure, no-hassle, and completely transparent car purchase, and that's what Tom Downing provided. He answered questions clearly and cheerfully, and was relaxed during my visits to Ac More

by Ted Fitts
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Downing
January 13, 2013

I got quotes online for a new toyota corolla from few dealers in our region. I visited this dealership since it was closest to my house. I spoke to Stephen Poulin on the phone and before we even arrived, More

by ranair123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Poulin
January 11, 2013

Stephen was a delight to work with. I am very high maintenance and changed my mind not only as to what color of car I wanted but also what model and he just went with the flow. He answered all my que More

by sberardinelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Three (also Keith in Finance and Trevor with Stephen), Stephen Poulin
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