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Acton Toyota of Littleton

Littleton, MA

4.3
3,696 Reviews
Acton Toyota of Littleton pledges its sales process will be: Simple We will assist you in a straight-forward manner that is focused on helping you find the vehicle you want at a competitive price without any hassle or high pressure. Honest We will deliver you a transparent sales process where information is accurately and openly shared with clarity and candor. We promise to respect your intelligence and your desire to be treated with courtesy and respect. Guaranteed We will stand by and make good on the commitments made during and after your purchase. The prices that are advertised and we agree to will be honored and never change. You will pay exactly what you are quoted and you will never be surprised with any hidden fees.
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221 Great Road

Littleton, MA

01460

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Showing 3,696 reviews

July 27, 2012

My experience with Acton Toyota was excellent from the start. I met Chris Curley to test drive a 2006 Toyota Tacoma. Chris was friendly, helpful and applied no pressure. When I returned from the test driv More

by brbuteau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
chris curley
July 25, 2012

In Stephen's bio, he says that he will personally make the process of purchasing your next car from Acton Toyota as simple and honest as possible. He certainly lived up to that statement. This is my secon More

by Eileen54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Poulin
July 25, 2012

Overall I had a fantastic experience with Acton Toyota of Littleton. I bought a 2012 Prius V. I did most of my inquiries online and contacted more than ten dealerships. By far the most cooperative and transp More

by davudoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Poulin
July 25, 2012

The people we delt with - especially Tom Downing - were very friendly and helpful. He explained differnt options with me so that I had a good idea of what I wanted - buy new or lease. He was very patient w More

by conniejturner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Vachon, Tom Downing, Bob Gaudet
July 25, 2012

This was my fourth time buying a new car and this was far and away the most pleasant and painless experience as well as being *much* faster. Thanks guys for not pushing extra options/features we did not More

by stingdragon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 24, 2012

My husband and I were referred to Alex and Acton Toyota by a friend. We found Alex wonderful to work with when purchasing our new Highlander. We felt we were respected from the minute we walked in the do More

by beth.wolfe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wheaton
July 24, 2012

very helpful - and very responsive. helped my sister buy a used car - john was very helpful - took time to check inventory and prices was not pushy. More

by winkles3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
July 24, 2012

This is the fourth vehicle we have bought at Acton Toyota, and each time the experience has been great. I am sure we'll be back again! The purchase process is painless, and I feel that it is fair. More

by bjenczyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Vachon, Tom Downing
July 24, 2012

I thought I would try the dealer to repair my old Toyota 4Runner stuck in 4WD. They said they would diagnose it for 99 dollars and apply it to the repair if I decided to do it there -- Seemed fair. The next More

by sapineiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
2
Jul 26, 2012 -

Acton Toyota of Littleton responded

Thank you for bringing your concerns to our attention. At this time I know that Chuck Bradshaw, Service Director, has contacted you personally to address your concerns and resolve them to your satisfaction. It is apparent that we did not do a very good job in explaining the diagnosis and appropriate repairs. I am sure that after getting with Chuck we will be able to take corrective action. If you need further assistance, please feel free to contact me directly as well. Mike Hills General Manager 978-431-5802

Jul 26, 2012 -

Acton Toyota of Littleton responded

Sergio, I apologize for your bad experience here on the 24th. I am looking forward to meeting you and going over the 4WD system with you. I am confident we can work together to achieve an amicable resolution prompting a much different review of us on dealer rater. Best Regards, Chuck Bradshaw Service Director Acton Toyota of Littleton

July 23, 2012

Neil Oleary was very professional, courteous, helpful, Neil Oleary was very professional, courteous, helpful, informative. Our whole experience was enjoyable from start to finish and we are thrilled with More

by Dick Cady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Oleary, Acton Toyota Used Car Annex
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