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Acton Toyota of Littleton

Littleton, MA

4.3
3,696 Reviews
Acton Toyota of Littleton pledges its sales process will be: Simple We will assist you in a straight-forward manner that is focused on helping you find the vehicle you want at a competitive price without any hassle or high pressure. Honest We will deliver you a transparent sales process where information is accurately and openly shared with clarity and candor. We promise to respect your intelligence and your desire to be treated with courtesy and respect. Guaranteed We will stand by and make good on the commitments made during and after your purchase. The prices that are advertised and we agree to will be honored and never change. You will pay exactly what you are quoted and you will never be surprised with any hidden fees.
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221 Great Road

Littleton, MA

01460

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Showing 3,696 reviews

November 28, 2011

I was looking for a 2012 Toyota Tacoma and sent an email inquiry to Acton Toyota. I quickly got a response from Tomas Revetria. The next day I stopped in for a test drive and made my purchase. There was no More

by barros1389
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomas Revetria
November 25, 2011

WE ARE A LITTLE CONFUSED ABOUT THE BUYING PROCESS. BUT AFTER CALLING THE TOYOTA DEALERSHIP,ESPECIALLY KEN WE DECIDED TO PROCEED.EXCELLENT FRIENDLY SERVICE FROM HIS SIDE.HE DISCRIBED EACH AND EVERY ASPECTS More

by SREEJAANIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KEN HSU, Ken Hsu
November 21, 2011

When purchasing the car, all went well. I asked when It was to be ready? I was excited to hear that our Chrysler Seabring was going to be ready the next day. I asked if I could come by with my wife to get More

by bbeaudoin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Brewer
Jan 04, 2012 -

Acton Toyota of Littleton responded

We clearly dropped the ball and have already apologized. The salesperson should have taken care of the promised items prior to you picking up your new vehicle. Anything other than that is unacceptable. It is our understanding that everything has been resolved to your satisfaction. If not, please do not hesitate to contact us. Enjoy your Sebring Convertible. It came from a good home (my son-in-law's parents).

November 19, 2011

I've bought three vehicles from Acton Toyota, two from John Bernard in the past two months. John is outstanding, very responsive and helpful. The dealership is all I go to for service and new cars. The st More

by brownd9rab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Bernard
November 18, 2011

All right, I've been buying cars both new and used for many years. I went to the dealership because it was local and had the type of vehicle I had decided upon, namely a Prius. I read reviews, specs and m More

by George McInnis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson - Sales, Brian Crowley - Service , Chris Johnson
November 18, 2011

A pleasure to buy from, very friendly people and good service. I love my new car!!! There was a little rust underneath the car and they fixed it for me for free in a matter of days! it looks great! More

by hchetkow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Dipietro
November 18, 2011

Ken Hsu made my new car purchase experience a pleasurable and satisfactory one! In the past, I have always dreaded when it's time to go new car shopping, as you worry that you are going to be pressured into More

by Dalana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Hsu, Ken Hsu
November 17, 2011

Ken is very friendly. He help you in any possible way. He help me find the color I want. He also try to get car and the price you really want to pay. More

by Dophan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ken Wheeler
November 16, 2011

These guys use internet sales. I would not have bought a car by now if not for the inernet sales team at Toyota Acton in Littleton. Some of the dealerships that "provide a internet presence" were positi More

by jamesluciani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Doherty
November 15, 2011

Ken (the salesperson) was polite, informed, and readily provided information. In addition to being responsive to my questions, Ken volunteered information about the actual vehicle cost. Then he priced the More

by Capt.BR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Te
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