Acton Toyota of Littleton

My experience began with an online quote from Ben Koller for a new Prius. I found Ben to be very responsive and he came back with a very competitive price for the car. The follow up and test drive was done for a new Prius. I found Ben to be very responsive and he came back with a very competitive price for the car. The follow up and test drive was done by Ke Hsu, who was equally professional and knowledgeable about the car and all the features. Both Ben and Ken were very helpful and the entire experience was without any sales pressure at all. The financial details and follow up was done by Keith Mobley, and again, the experience was very good. The entire dealership was very positive, and I would highly recommend Acton Toyota of Littleton to anybody that is in the market for a car. The prices are fair, and they treat the customer with respect without the tactics that many dealerships use. More

Firstly, the actual building is amazing.. They have a free coffee/juice bar while you shop as well as a cantina where you can get a light lunch (free) as well and/or if you're waiting for your car to be free coffee/juice bar while you shop as well as a cantina where you can get a light lunch (free) as well and/or if you're waiting for your car to be serviced. A very nice touch. I had done much research on the car I wanted and had communicated with the dealership via e-mail. I was skeptical of the 0 down deal. But when I got there it was true. The salesman Gregg McHugh was very jovial and casual (exactly what my wife and I needeD). There wasn't any pressuring and they had plenty of choices. Gregg was able to make us laugh during our visit and by the end of the day we were signing papers. I've never had a better experience buying a car in my life. I encourage ANYONE who is going to buy/lease a Toyota/Scion to stop wasting your time and drive straight to Acton Toyota. The customer service is legendary! More

This was the easiest and fastest car purchase I have ever made. Tom was great! He made me and my family feel so welcomed and comfortable. There was no typical salesmen pressure. He made it feel mo made. Tom was great! He made me and my family feel so welcomed and comfortable. There was no typical salesmen pressure. He made it feel more like helping rather than selling. He answered my questions or quickly found someone who could. I will (and already have) recommend him to anyone car shopping. The 2 gentlemen I worked with in the finance department were outstanding. They were really knowledgeable and helpful in getting my payments lower than i was expecting. They had a bucket of toys in the office for my kids to play with so my wife and I could really understand and feel in control of what we were signing. They explained all of our options clearly and really tried to get us the lowest rates. Acton toyota, as a whole, was remarkable! It felt more like going over a friends house than going to a car dealership. The playroom, the smiling employees, the donuts, the cleanliness and the impeccable customer service made this the most enjoyable car buying experience I could have imagined. Thanks again Tom! More

It was a good experience. The salesperson and others at the dealership were easy to deal with. I feel that I got a good price on the vehicle without having to do a lot of haggling. The service that was p the dealership were easy to deal with. I feel that I got a good price on the vehicle without having to do a lot of haggling. The service that was provided of delivering the car to Connecticut was a very nice touch. More

Acton Toyota has absolutely first class customer service. It is by far above and beyond any other I know about it. It exceeds any expectation I would have for car maintenance service. Gold standard. Top n It is by far above and beyond any other I know about it. It exceeds any expectation I would have for car maintenance service. Gold standard. Top notch. Always a very positive experience. THANK YOU for getting it so right. Upon arriving, it is obvious where you need to go, you get escorted to someone who will promptly help you, the waiting room has wifi, they keep you well informed, and do good work. More

From the day I bought my car there, I have been impressed with every person, and every interaction I have had at Acton Toyota. It is clear that you all go above and beyond for the customer, more so than I h with every person, and every interaction I have had at Acton Toyota. It is clear that you all go above and beyond for the customer, more so than I have seen at any other car service place, or, in ANY business for that matter. Your customer service is like none other I have ever seen - right on down to the two guys who were working behind the counter making sandwiches at lunch time. Even those two men were very eager to please every customer that I saw come through to them. I was also shocked at the free lunch provided. I didn't even know there was a cafeteria until I was presented with the coupon for a free meal there. I kept waiting for "the catch" in terms of the free meal and was shocked when it was just simply "complimentary." All of this is why I insisted my car be towed TWENTY miles to YOU guys, as opposed to the Toyota dealership two miles from where I was. Thank you! Please don't change what you are doing. More

I recently purchased a 2011 Camry Hybrid from Acton Toyota. My sales person was Tom Downing. There was no pressure to buy a car. They were more than helpful to try out any car before making a decisio Toyota. My sales person was Tom Downing. There was no pressure to buy a car. They were more than helpful to try out any car before making a decision. It was a no pressure, here's a great deal, take it or leave it, type sale. I recommend Action Toyota and Tom Downing for anyone looking for a new Toyota. More

A year ago, I purchased a 2010 Toyota Corolla at Acton Toyota of Littleton, MA. I was extremely happy with the service (over and above what I thought I would experience). I had it inspected recently--the Toyota of Littleton, MA. I was extremely happy with the service (over and above what I thought I would experience). I had it inspected recently--the time went quickly, the complimentary meal was outstanding and the entire atmosphere was fantastic. I would highly recommend this particular Toyota Dealership to any and everyone. Thank You! Maureen E. Minihane More

My wife and I have, through the years, bought several different makes of cars and trucks. Without a dought we were greatly surprised at the ease with which we were able to complete our deal at Acton Toyo different makes of cars and trucks. Without a dought we were greatly surprised at the ease with which we were able to complete our deal at Acton Toyota. Both the salesman (John Bernard) and the sales manager ( Joe Toci) were excellent in their helping us to first, select the truck we were looking for, and then helping us through the process of the sale. Both took a great deal of time explaining all of the features of the truck and the sales process. We could not have been happier and are exstatic with the truck. Bruce & Judy Cote More

I felt that I got not only a fair deal but a really good deal. There was no pushing and shoving on price, we talked about it, came to agreement, and it was done. There were no last minute surprises. No game deal. There was no pushing and shoving on price, we talked about it, came to agreement, and it was done. There were no last minute surprises. No games by the salesperson or finance manager to add costs. No unpleasantness at all. I have purchased from this dealer before and will be back - but hopefully not too soon. More