Acton Toyota of Littleton

What a great experience I had at Acton Toyota of Littleton! From the moment I walked in to the day I picked up my new vehicle, everything has been perfect and so easy. Scott Vachon was a pleasure Littleton! From the moment I walked in to the day I picked up my new vehicle, everything has been perfect and so easy. Scott Vachon was a pleasure to work with- he is extremely knowledgeable about the RAV4 and answered all of my questions that I had. I didn't feel any pressure at all. When I picked up my new car, he took the time to go over everything in the car even though it was freezing outside. Joe Tosie was also a pleasure to work with. He went over all the financial paperwork and explained everything in such detail. It was a quick process that was so easy to do. As for the dealership- state of the art! Wow, I was extremely impressed with the tour that Scott gave to me. I'm looking forward to having all of my maintenance work done at Acton Toyota of Littleton. I would highly recommend them if you need a new car! More

This is the fifth car we've bought from Acton Toyota and from the same sales person, Jim Piazas. We've always been quite happy with our treatment there. The dealership is friendly, helpful, and low-pressu from the same sales person, Jim Piazas. We've always been quite happy with our treatment there. The dealership is friendly, helpful, and low-pressure. This time around, we felt that Jim was in our corner. We had purchased an extended warranty for our previous vehicle (bought at Acton Toyota), that contained a provision for cost refund if no claim was made on the insurance. After asking if I could have the refund (no claim had been made), we learned that the company had since gone out of business; however, rather than asking us to suck up the entire loss, Jim arranged for an extra year of complementary routine maintenance for our new car. The car that we wanted was off site, but Jim had it driven around to the dealership so that we could see the color first hand prior to purchase. The price was fair, and we felt that we had gotten a good deal. Jim followed up with a phone call to see if everything was OK. The car was delivered with a full tank of gas, and the dealership even waived the cost of the Mass. inspection sticker for a new car. The new dealership location in Littleton (the next town from Acton), is lovely, larger than the original location and very comfortable and pleasant to visit. All in all, a wonderful and satisfying car-buying experience. More

So the short story of my recent purchase experience is as follows: I emailed other dealers through the internet with my interest in purchasing a new van and wanted to know my "out the door" price and any follows: I emailed other dealers through the internet with my interest in purchasing a new van and wanted to know my "out the door" price and any fees on top of sales price. Simple request but not so simple answers from other dealers. I got lots of "thanks for contacting us when do you want to come in for a test drive? " , "our prices on web site do not include fees or taxes" (well I already know that but wanted a price). So Gregg McHugh at Acton Toyota simply answered my request with my new 2011 Sienna LE price with all fees listed and that is what it stayed at throughout the test drive and final negotiation. It was already a very good price as verified by looking at True Car prices on the web. We looked at several vans but settled on the one I originally picked because of options desired. Throughout the whole process he explained details, features of the van, etc. What more could I ask for! This is an honest dealership that treats customers with respect and hires people like Gregg that do the same. Regards, Art More

As an internet buyer, I found this dealer and Tomas to be very helpful, quick to provide full information, and no pressure. They made the buying experience a pleasure. The employees were thorough in explai very helpful, quick to provide full information, and no pressure. They made the buying experience a pleasure. The employees were thorough in explaining all the details of the deal. Very helpful. More

Friendly and professional staff. Waiting rooms clean, cheerful. Overall dealership is beautiful, very customer service oriented. When I have my car serviced, they always tell me up front how much. If th cheerful. Overall dealership is beautiful, very customer service oriented. When I have my car serviced, they always tell me up front how much. If they find anything additional wrong, they let you know and decide if you want it fixed or not. More

This is our 3rd purchase from Acton Toyota and we wouldn't go anywhere else. Service is great whether its' buying or maintenance. Staff is always friendly and helpful. Amenities while you wait are wouldn't go anywhere else. Service is great whether its' buying or maintenance. Staff is always friendly and helpful. Amenities while you wait are also great, WYFI, coffee, donuts, breakfast & lunch if you're there at that time. The sales staff do not use tactics, or pressure, just friendly give and take and lots of information. It's a pleasure to car shop or to bring a vehicle in for service. For the first time ever, I do not mind going to a car dealer. More

- Prompt - Thorough - Competitively priced (do your - Prompt - Thorough - Competitively priced (do your homework first!) - no pressure approach (we went back 3-4 times) - informational - paperwork - Prompt - Thorough - Competitively priced (do your homework first!) - no pressure approach (we went back 3-4 times) - informational - paperwork was complete/no hassle - was responsive when I decided not to go with after market product after thinking about it overnight. More

I have had my share of bad experiences at car dealerships. And because of those experiences have always had a negative feeling about going to get my car serviced. Acton Toyota changed that. Thi dealerships. And because of those experiences have always had a negative feeling about going to get my car serviced. Acton Toyota changed that. This dealership is by far the best, most friendly, EFFICIENT and clean dealership I have ever been to. The service professionals are just that - professional, caring, kind. Everyone seems to have a smile, and puts out a good vibe from the person who checks you in, to the service agent, to the men in parts. I have never had a bad experience. My mother always says if you want to be happy, you hang with happy people. Well, if you want to get your car serviced, or if you want a good buying experience with professionals that will explain processes, be honest and pleasant, you go to Acton Toyota. And one quick note about efficiency. I am a professional organizer by trade. I am always looking for efficiency and don't often find good, organized, workers. The on-line scheduler is a dream come true. SO easy, so efficient, so organized. It makes the whole experience that much better. Thank you Acton Toyota, for making anything to do with my car a more than pleasant experience. More

I have been dealing with Acton Toyota for years. In my oppinion it is the best dealership in the area. My sales man Scott was very friendly and professional . There was never any pressure he was honest an oppinion it is the best dealership in the area. My sales man Scott was very friendly and professional . There was never any pressure he was honest and made the whole experience very enjoyable. I actually came away feeling good about my lease. This is my third Camry from Acton Toyota I whish them many years of sucess. G.Grace More

John Bohr of Acton of Littleton Toyota leased me a 2011 Toyota Camry. He was easy to work with. John earned my business by being straight forward, no games, met all my needs and expectations and I will fee Toyota Camry. He was easy to work with. John earned my business by being straight forward, no games, met all my needs and expectations and I will feel confident in returning to lease another camry in the future. I will recommend John to my friends,who are looking for a toyota like mine. More