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Acton Toyota of Littleton
Littleton, MA
3,696 Reviews
Acton Toyota of Littleton pledges its sales process will be:
Simple
We will assist you in a straight-forward manner that is focused on helping you find the vehicle you want at a competitive price without any hassle or high pressure.
Honest
We will deliver you a transparent sales process where information is accurately and openly shared with clarity and candor. We promise to respect your intelligence and your desire to be treated with courtesy and respect.
Guaranteed
We will stand by and make good on the commitments made during and after your purchase. The prices that are advertised and we agree to will be honored and never change. You will pay exactly what you are quoted and you will never be surprised with any hidden fees.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 3,696 reviews
September 24, 2021
I had issues with my daughter’s car and they made an appointment the next day and assessed and fixed everything so quickly. appointment the next day and assessed and fixed everything so quickly. More
by Nancy
September 23, 2021
My car was serviced for a routine check-up. My car was taken on time and was finished when they said it would be done. The staff was friendly and helpful. Thanks Chris. taken on time and was finished when they said it would be done. The staff was friendly and helpful. Thanks Chris. More
by reybooth
Employees Worked With
Chris Durning
September 22, 2021
Efficient service experience overall. Pleasant and speedy check-in, accurate estimate for wait time and thorough summary and checkout. Can't say enough about Alicia who was the consummate service professiona check-in, accurate estimate for wait time and thorough summary and checkout. Can't say enough about Alicia who was the consummate service professional. There is a value to sleeping at night knowing your vehicle is being serviced by Toyota service team. More
by JC
Employees Worked With
September 22, 2021
Almost 20 years in the making to return to a pick up truck after minivans and “bus” like suvs. I took a drive from Reading to look at a Tundra. I met Brian and he put me at ease and no pressure attitu truck after minivans and “bus” like suvs. I took a drive from Reading to look at a Tundra. I met Brian and he put me at ease and no pressure attitude. I got it registered and inspected the next day. From Brian to the managers I got a sense they all want you pleased with the product and service. Well I am pleased and thank you all. (Thanks Brian) More
by Matthew
Employees Worked With
Brian Doney
September 21, 2021
Scheduled an appointment for Monday at 630pm once I got out of work. I got out of work early so I made a call regarding the truck I wanted to ensure that it was still available and told them I would be dow out of work. I got out of work early so I made a call regarding the truck I wanted to ensure that it was still available and told them I would be down at approximately 5pm. Asked to put down a deposit on the truck and said they dont accept deposits. Ok no biggy. Made the 2 hour ride and 20 minutes before I arrived they called me and said that they had sold the truck but they had a different for an additional 7k. No thanks. I'll take my money elsewhere. HORRIBLE CUSTOMER SERVICE. More
by Nickstone302
Employees Worked With
Carlos Beltran
September 21, 2021
Aging car, lots of miles (~225K), Major cost and I need to make a repair/replace decision. Service department provided valuable data to aide decision. to make a repair/replace decision. Service department provided valuable data to aide decision. More
by juanmcg
September 21, 2021
Took a long time but service was good I appreciate Took a long time but service was good I appreciate meeting with inspection worker even though inspection were running late Took a long time but service was good I appreciate meeting with inspection worker even though inspection were running late More
by stevensbrady
Employees Worked With
I don’t remember his name.
September 19, 2021
Brought my car in for routine maintenance and an issue was found. I was notified promptly and options discussed. Service was great. Leo kept me informed every step of the way. was found. I was notified promptly and options discussed. Service was great. Leo kept me informed every step of the way. More
by racedogs2
September 17, 2021
I came away feeling satisfied, having dealt with a professional. Leo is great. The service department compares favorably to our previous Toyota service folks in Norman, Oklahoma. The one thing differ professional. Leo is great. The service department compares favorably to our previous Toyota service folks in Norman, Oklahoma. The one thing different is that the Oklahoma group would detail the car as a part of routine service. More
by osbornd3
