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Acton Toyota of Littleton

Littleton, MA

4.5
3,756 Reviews
Acton Toyota of Littleton pledges its sales process will be: Simple We will assist you in a straight-forward manner that is focused on helping you find the vehicle you want at a competitive price without any hassle or high pressure. Honest We will deliver you a transparent sales process where information is accurately and openly shared with clarity and candor. We promise to respect your intelligence and your desire to be treated with courtesy and respect. Guaranteed We will stand by and make good on the commitments made during and after your purchase. The prices that are advertised and we agree to will be honored and never change. You will pay exactly what you are quoted and you will never be surprised with any hidden fees.
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221 Great Road

Littleton, MA

01460

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Showing 3,756 reviews

May 15, 2010

I recently bought a new Toyota Prius. John Bernard helped me through the entire process. He answered all of my questions without being pushy or aggressive. He is a true professional. I have res More

by JJA6309
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Bernard
May 14, 2010

LOVE them! Easy, hassle free, no pressure, respectful, good product, knowledgable, quick financing (at 0%), no upselling-all that buying a car should be but rarely is-fair value for trade in (of another m More

by skymom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Two
May 14, 2010

VERY SATISFIED WITH THE OVERALL EXPERIENCE. WELLINGTON WAS VERY KNOWLEGABLE AND HELPFUL. wAS VERY PLEASED THAT HE WAS ABLE TO GET THE CAR READY , REGISTERED ALONG WITH THE INSPECTION STICKER ALL IN ONE More

by dragonfly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : wellington
May 13, 2010

I had a great experience at Acton Toyota of Littleton. I have purchased 3 vehicles so far ,with the same results. Wellington Pereira was my sales rep. He provided me with excellent service. He was very h More

by amatine1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Wellington Pereira
May 13, 2010

Terrific experience. Incredibly helpful but no pressure Terrific experience. Incredibly helpful but no pressure which created a very comfortable atmosphere. Dealership also met my needs by delivering More

by Debby27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Wellington Perereia
May 11, 2010

We were very pleased with the sales person--Steve Augusta We were very pleased with the sales person--Steve Augusta and though we have had the Venza two weeks we have not any thing wrong with the automobil More

by ftlynch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Augusta
May 10, 2010

I have always found the service and sales staff very courteous. As long as I intend to keep with Toyota and live in Massachusetts I will continue to use Acton Toyota as my dealership.I have given Acton More

by evieswinamer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Schwartz
May 10, 2010

My purchase experience with Acton Toyoa was extremely good. In particular, my experience with the sales team was refreshing. John and Wellington knew their products well, were always helpful, a More

by john_r3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Wellington Pereira, John O'Brian
May 08, 2010

I bought my car at Acton Toyota of Littleton in 2003. Although Acton Toyota of Littleton is about 22 miles from my home, I continue to service my car there. The service department is the best. The comfo More

by mherra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Various employees
May 07, 2010

I test drove a tundra on sunday it is now thursday night and i was told i would recieve a call on monday still no call, left three messages and was told a manager would contact me today no call, i have he More

by kobie9
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken TE
Jun 03, 2010 -

Acton Toyota of Littleton responded

Acton Toyota of Littleton wrote on 5/7/2010 9:26:02 AM: I hope this email finds you well. I am disappointed to read of the poor follow up our dealership provided you thus far. Our dealership, Ken Te, and our management staff all pride itself on excellent customer service with good follow up to ensure our customers are getting the information they desire. Unfortunately, however, it looks like we certainly failed in your case. For this I apologize on behalf of Acton Toyota. It is our hope that you'd be willing to provide our dealership one more opportunity to assist you with a potential Toyota purchase. If you are inclined please feel free to contact me directly at 978-431-5867 or by email at ben.koller@actontoyota.com. I hope to hear from you and I promise our store will provide you with the great service that has helped us score so well on this customer review site. Respectfully, Ben Koller Internet Sales Manager 978-431-5867

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