Acton Toyota of Littleton
Littleton, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,682 reviews
I knew before I was ready to even purchase my next car that I wanted to go to Acton Toyota because I had a great experience buying my last car from them, but they exceeded my already high expectations. W that I wanted to go to Acton Toyota because I had a great experience buying my last car from them, but they exceeded my already high expectations. We worked with the internet department which was great - they gave us an honest and straightforward quote right off the bat and were wonderful to work with. The whole experience was enjoyable for both my husband and me - from test driving the car to even signing the paperwork. They never played any games with us and there was no reason to look elsewhere. They were also very friendly throughout the whole process and I felt like they were always willing to serve - Wellington even offered to stay late when we came to pick up the car in case we didn't get there before they closed, and even had the car warmed up for me when we got there! I will definitely be back for my next car someday and will recommend them to both family and frends. It was a great experience and I LOVE my new Corolla. More
While I did not purchase my car from this dealer, they were one of the only 2 in the state that was able to find it. I put a deposit down with them. Another dealer got the car, but Acton returned my depos were one of the only 2 in the state that was able to find it. I put a deposit down with them. Another dealer got the car, but Acton returned my deposit without asking questions or giving me a hard time. I felt comfortable dealing with them and would recommend them because they are honest and upfront about how they do business. PS - I did my entire car shopping experience online/phone. I had no car to begin with so I did not deal with the people who said I needed to come in to discuss getting a car. More
BEST CAR BUYING EXPERIENCE EVER. Used DealerRater.com as BEST CAR BUYING EXPERIENCE EVER. Used DealerRater.com as a tool for choosing my dealer, every dealer (5) I went to was listed and their reviews were BEST CAR BUYING EXPERIENCE EVER. Used DealerRater.com as a tool for choosing my dealer, every dealer (5) I went to was listed and their reviews were spot on. The site really pointed me in the right direction. Purchased a 2008 Rav4 L through the internet sales department and dealing with Sales Person Juliana Chaves was painless and actually enjoyable - not the usual "trip to the dentist" buying a car can be. There was no BS and no need to barter; the price was great and the experience was as well. I did find the push for the extended warranty to be a bit excessive and didn't really have the greatest experience the one time I dealt with the service Department, but as for my buying experience, I highly recommend ActonToyota.com. More
Matt was extremely helpful and took the time to aid me in my choice of car, and how the process worked. Thank you again Matt. Joan Tuxbury my choice of car, and how the process worked. Thank you again Matt. Joan Tuxbury More
Matt facilitated my impeccable experience at Acton Toyota. He fit me into a 2007 Toyota 4-Runner Limited with extremely low miles. His courtesy and professionalism sealed the deal for me. I am extr Toyota. He fit me into a 2007 Toyota 4-Runner Limited with extremely low miles. His courtesy and professionalism sealed the deal for me. I am extremely satisfied with all aspects of the purchasing process i dealt with and am ecstatic to have bought this suv. Thanks again Matt and the Acton Toyota team! I highly recommend Mr. Farsworth for anyone looking to purchase a Toyota from Acton Toyota. Kris More
my dealings with this dealer were exemplary.from the first internet contact, matt farnsworth was assigned to me as my personal contact. he was respectful, knowledgeable and more than willing to let me first internet contact, matt farnsworth was assigned to me as my personal contact. he was respectful, knowledgeable and more than willing to let me drive any of the cars i showed interest in. this alone was a refreshing experience in that i could take the cars out on my own without a salesperson along. he was always available to answer any questions and i never felt pressured to make a decision in a hurry. the trade-in experience was pleasant,honest and straight forward. i usually dread that part of the buying experience. having bought over 30+ cars over the years, it sometimes resulted in walking out of a dealership in disgust. not in this case. everyone involved worked very hard to work out an amicable experience. ben koller handled the financial details and did so with professionalism and friendliness. i honestly can say this was the best experience in buying a car i have ever had. i have dealt with their service department before with my tacoma that i purchase elsewhere. i go there because the service is excellent.i live in gloucester, but, i certainly will go the so called extra mile to have my car serviced at acton toyota. they are that caring and professional. More
I recently decided to ask for quotes on a 2008 Toyota RAV4 over the internet. Acton Toyota gave me the lowest price from six dealers that I asked for a quote. After meeting with sales representative Mat RAV4 over the internet. Acton Toyota gave me the lowest price from six dealers that I asked for a quote. After meeting with sales representative Matt Farnsworth and test driving a vehicle, I decided to purchase the vehicle. The vehicle was ready in less than two days. I will recommend this dealership to anyone looking for a new Toyota. More
I have always hated shopping for anything, and for cars I have always hated shopping for anything, and for cars even more. When I went on line to Acton Toyota and found out that and actual quote c I have always hated shopping for anything, and for cars even more. When I went on line to Acton Toyota and found out that and actual quote could be confirmed I was amazed. The only thing left to do was go to the dealership and pick out the vehicle. There was never any pressure or arm-twisting. What got my attention the most was that these folks actually like their job, each other, and their customers. When my car could not be delivered the day I went to pick it up they offered to bring it to my front door the next day. I have been in the service industry for many years and these people seem to get it right; treat people the way you would want to be treated yourself. More
After looking at Acton Toyota's site online and speaking with Matt Lamoureux over the telephone I went in to purchase a Sienna. It was New Year's Eve and it had snowed the night before. I asked to see var with Matt Lamoureux over the telephone I went in to purchase a Sienna. It was New Year's Eve and it had snowed the night before. I asked to see various models and each time Bree went outside in the cold and shoveled off the vehicle with a smile. She was patient with all of my questions and didn't seem to mind that I had a 2 year old with me getting into everything in her office. By the end of the afternoon I had selected a new Sienna in my first choice of color and with all of the features that I needed to make my ride with 3 small children a little more pleasant. We picked up the vehicle 3 days later and have been driving happily ever since. We received a follow up phone call from Matt and emails from Bree. I found it both surprising and exceptional that they both took the time to make sure that we were happy with the vehicle even after the sale was made and already final. Throughout the process I was made to feel comfortable and informed of all of my options. There was never any pressure. I would gladly go to Acton Toyota again and have already recommended that my mom go there for a new Corolla. More
We first learned of Acton Toyota through its outstanding website. We set up an appointment to test drive a 2008 Camry with Carl McPhee of Acton Toyota’s Internet division. At the dealership, Carl put no pr website. We set up an appointment to test drive a 2008 Camry with Carl McPhee of Acton Toyota’s Internet division. At the dealership, Carl put no pressure on us to buy. We had done our homework,and he appreciated that. He was very easy to work with and answered our many questions directly, no matter how detailed they were. He even took Norma on an extra test ride to make sure she was pleased with the Camry. Then he offered what he called a very aggressive price, one that was much lower that we had expected. We immediately accepted the offer. Carl showed us Camry’s in every color Toyota makes, and we made our selection. When we told him that we needed a car as soon as possible—we couldn’t wait until after the New Year’s holiday--Carl went to work. He speeded up the paperwork and the registration process and arranged for the service department to have the car cleaned and prepared for us immediately. The members of the Acton Toyota Internet staff as well as the dealership’s service coordinator treated us with utmost courtesy and competence. In an amazing five and one half hours from the time we arrived at the dealership, we drove away with our new 2008 Camry! We are delighted with our purchase, and when we are again in the market for a car, we would certainly want to deal with Carl McPhee. More