Acton Toyota of Littleton

You definitely have to let go of the stereotype of car salesmen when you visit the internet sales department. Honestly, my wife and I were skeptical of how nice and honest Ben Koller was all the way up u salesmen when you visit the internet sales department. Honestly, my wife and I were skeptical of how nice and honest Ben Koller was all the way up until we drove off the lot with our new Highlander. We assumed there was a catch somewhere, but there wasn't. There are no hidden fees or other ways they jack up the price. I was shocked the Ben was still answering my questions weeks after the sales had been finalized! In the past I have had trouble getting questions answered before the sale from other dealers. Acton and Ben met all of our needs. More

I have bought all 3 of my Toyotas from Acton Toyota -- 2 Camrys and 1 Prius, my current vehicle. Also, all 3 cars have always been serviced at Acton Toyota. The sales staff have been friendly and have giv Camrys and 1 Prius, my current vehicle. Also, all 3 cars have always been serviced at Acton Toyota. The sales staff have been friendly and have given me the best deals of all Toyotal dealers in the area. I was treated with respect each and every time. When I need to buy another car, it will be a Toyota and I will buy it from Acton Toyota. The sales staff have also been helpful, treat me with respect, answer each and every question, schedule appointments promptly, even the same day if needed. The service is excellent and the prices are reasonable. I've never had to take my car back for a problem that wasn't fixed properly the first time. Once my car wouldn't start and I was in a mall parking lot on a Friday night and a sales person who was supposed to be leaving drove over in his own car and was able to fix my car, at no charge to me. To me that it unheard of and goes well beyond what is expected. I highly recommend Acton Toyota for both buying a car and having your car serviced. More

I bought my car here 1 year ago and although there are several Toyota dealerships closer to me that I could go to for service, I have had all service done here. I plan to buy my next car here and would r several Toyota dealerships closer to me that I could go to for service, I have had all service done here. I plan to buy my next car here and would recommend to anyone else. Every time I see one of the larger dealerships TV ADS I think how much I DON'T want to deal with these people. Bought my previous Toyota at another dealership and spent 3 year paying for a car I KNOW I got cheated on. I like the dealership, the people, the feeling that I didn't get cheated. More

I talked with Jim on the phone, told him the vehicle we wanted and the price we were looking to pay. We went to the dealership that afternoon around 230pm and drove home with our new car that evening. E wanted and the price we were looking to pay. We went to the dealership that afternoon around 230pm and drove home with our new car that evening. Everything was great!!! More

This is a friendly dealership. The price quoted via internet was the same when I got to the dealership to purchase the car. I felt no pressure to purchase the vehicle. They were upfront with all the internet was the same when I got to the dealership to purchase the car. I felt no pressure to purchase the vehicle. They were upfront with all the costs. More

Bought a Highlander and a Sienna within 2 months from this guy. Quoted a great price right over the phone for the vehicles I was looking for. Price quote came to roughly: Invoice price + $200 - Mfg r this guy. Quoted a great price right over the phone for the vehicles I was looking for. Price quote came to roughly: Invoice price + $200 - Mfg rebates. No hassles on pricing. Also, when we changed our mind about the options etc, price change was in accordance to invoice prices published in Edmunds, carpoint.com, carsdirect.com etc. I definitely recommend this dealership. More

Bought a Highlander and a Sienna within 2 months from this guy. Quoted a great price right over the phone for the vehicles I was looking for. Price quote came to roughly: Invoice price + $200 - Mfg r this guy. Quoted a great price right over the phone for the vehicles I was looking for. Price quote came to roughly: Invoice price + $200 - Mfg rebates. No hassles on pricing. Also, when we changed our mind about the options etc, price change was in accordance to invoice prices published in Edmunds, carpoint.com, carsdirect.com etc. I definitely recommend this dealership. More

It was great to find someone as honest and helpful as Ben. Everything upfront and to the point. Have sent 4 people to see him since purchasing my vehicle and all 4 have purchased a car from Ben. Never in Ben. Everything upfront and to the point. Have sent 4 people to see him since purchasing my vehicle and all 4 have purchased a car from Ben. Never in the past did I ever recommend anyone towards a dealer. It was a pleasure buying from Ben... Tom Reardon More

By far the easiest and most friendly car dealership I have ever been in. And buying a car was the simplest process ever. Over the phone I told Rick what I was prepared to pay, what I needed to get for a have ever been in. And buying a car was the simplest process ever. Over the phone I told Rick what I was prepared to pay, what I needed to get for a trade, which Scion I wanted and options and, BTW I wanted it in two days so we could go to DC to see the grandchildren. "Done" said Rick and it was done. "Key in hand" was the mantra. And, it was a win-win deal for all concerned. And, you know what, we love our feisty black Scion. For this pair of retirees, drving the Scion Xb is a blast! Scion rules and Acton.toyota.com is the best way to buy a Scion! More

From start to finish, I was treated courteously and respectfully by the sales associates, Ben Koller, Ken Hsu and by your Financial Service Manager, Kevin Manning. Ben's initial phone response to my i respectfully by the sales associates, Ben Koller, Ken Hsu and by your Financial Service Manager, Kevin Manning. Ben's initial phone response to my internet inquiry was very prompt and proved to be very useful in confirming the vehicle specifications, pricing and availability that I was interested in, which certainly gave Acton Toyota a leg up on its competitors. Ben immediately made me feel comfortable and assured that I would be paying a fair price without having to worry about any of the typical sales xxxxxxoften encountered when purchasing a new automobile. I was specifically impressed that Ben was ready, willing and able to have Ken assist us while he was temporarily unavailable with another customer, rather than stalling or juggling his customers, so that he alone could make the sale. That type of teamwork in commissioned based environments is rare and commendable. If we, or any other customer for that matter, felt that they were not getting the appropriate attention of the salesman, customer's would likely walk out the door and purchase a vehicle from a competitor. Again, this type of team approach is very unique and impressive. Many people that I know hate the experience of buying new cars, mostly due to the lack of trust in the salesman. I can honestly say that I have been raving about the ActonToyota.com Internet Sales Team to everyone I know because they made the whole experience of buying my new Toyota and an absolute pleasure, as it should be! More