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Acton Toyota of Littleton

Littleton, MA

4.3
3,696 Reviews
Acton Toyota of Littleton pledges its sales process will be: Simple We will assist you in a straight-forward manner that is focused on helping you find the vehicle you want at a competitive price without any hassle or high pressure. Honest We will deliver you a transparent sales process where information is accurately and openly shared with clarity and candor. We promise to respect your intelligence and your desire to be treated with courtesy and respect. Guaranteed We will stand by and make good on the commitments made during and after your purchase. The prices that are advertised and we agree to will be honored and never change. You will pay exactly what you are quoted and you will never be surprised with any hidden fees.
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221 Great Road

Littleton, MA

01460

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Showing 3,696 reviews

June 03, 2021

This was my third RAV 4 purchase at Acton Toyota and the sales service has only gotten better over the years. Jack Burke was the best. He was personable without being too intrusive, polite with a sense of h More

by Debra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Burke
Jun 04, 2021 -

Acton Toyota of Littleton responded

Thank you for the kind words! We are always happy to assist. Enjoy your new Toyota RAV4!

June 01, 2021

Jack Burke, my salesman, went above and beyond delivering the vehicle to New Hampshire. The vehicle was well detailed, and ready for hand off. Jack gave an overview of all aspects of the vehicle More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Burke
Jun 04, 2021 -

Acton Toyota of Littleton responded

Thank you for the great review! We appreciate it!

May 31, 2021

Smooth experience, everyone was great, easy to work with. Made my daughter feel comfortable with her first car buying experience. Price was good too! VERY HAPPY - WOULD BUY AGAIN More

by Michael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Burke
Jun 01, 2021 -

Acton Toyota of Littleton responded

Michael, thank you for taking the time to share your experience and 5-star review! We are so happy to hear we delivered such a great experience!

May 30, 2021

We went in looking for a gently used car, and we bought one that day. The transaction was efficient, and everyone was very pleasant and helpful. More

by 2Time
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gizzie
Jun 01, 2021 -

Acton Toyota of Littleton responded

Thank you for your business and for the great 5-star review!

May 29, 2021

Made the process of finding the right pre-owned car easy. Jack made sure I knew what my options were and took care to make sure I was satisfied with my choice. Mike in financing also made the paperwork a bre More

by Sarah M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Burke
Jun 01, 2021 -

Acton Toyota of Littleton responded

Thank you for the outstanding feedback! We are always happy to assist!

May 27, 2021

Scam service. If you want to pay for services you don't need I highly recommend Littleton Toyota. I had an air bag recall to replace airbag and basically told me that the vehicle needed new brakes and roto More

by local-consumer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Dept Neal
Jun 04, 2021 -

Acton Toyota of Littleton responded

I’m sorry to hear about your experience with us. Customer service is our #1 priority, and we would appreciate the opportunity to re-earn your trust. Can you please call me directly so I can gather more information regarding your visit to our dealership? Thank you! Rob Sullivan Service Manager (978) 263-4049 Acton Toyota

May 27, 2021

Great service. Quick turnaround. Friendly staff. Ease of dropping off car and pick up. Clean facility. The cafe for lunch was a nice touch before covid. More

by bbfarm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Acton Toyota of Littleton responded

Thank you for the 5-star review! We look forward to seeing you next time!

May 27, 2021

Effective, efficient, and thorough. Dependable.25 Effective, efficient, and thorough. Dependable. 25 minimum? Really? What happened to terse and direct. I have to ramble on for more words before my More

by juanmcg
Recommend Dealer
Yes
Employees Worked With
Brent (4 Stars)
Jun 01, 2021 -

Acton Toyota of Littleton responded

Thank you for taking the time to post your 5-star review! We appreciate your support!

May 26, 2021

We have been long time customers (20+ years) and this dealership sets the bar for excellent service most of the time. Highly recommend Acton Toyota More

by S
Recommend Dealer
Yes
Employees Worked With
Brian Harding
May 27, 2021 -

Acton Toyota of Littleton responded

Thank you for the recommendation! We are always happy to assist!

May 26, 2021

Polite, efficient, Knowledgeable and want a precise description of any problem. I would recommend this Company and hope it gets back to normal. I miss having breakfast or lunch. Others I speak to who l More

by marytibbits
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil
May 27, 2021 -

Acton Toyota of Littleton responded

Thank you for taking the time to share your experience and 5-star review! We are so happy to hear we delivered such a great experience!

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