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Acton Toyota of Littleton

Littleton, MA

4.3
3,702 Reviews
Acton Toyota of Littleton pledges its sales process will be: Simple We will assist you in a straight-forward manner that is focused on helping you find the vehicle you want at a competitive price without any hassle or high pressure. Honest We will deliver you a transparent sales process where information is accurately and openly shared with clarity and candor. We promise to respect your intelligence and your desire to be treated with courtesy and respect. Guaranteed We will stand by and make good on the commitments made during and after your purchase. The prices that are advertised and we agree to will be honored and never change. You will pay exactly what you are quoted and you will never be surprised with any hidden fees.
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221 Great Road

Littleton, MA

01460

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Showing 3,702 reviews

January 02, 2021

Overall positive experience after battery failure on 2020 corolla. Initial visit resulted in recharge of battery only, required second visit after 3 weeks since the issue was not corrected. Battery was pro More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Portillo, Rob (Service Manager)
Jan 05, 2021 -

Acton Toyota of Littleton responded

Thank you for the positive feedback and 5-star review! Please let us know if there is anything else we can do for you!

January 02, 2021

Excellent service from check in to check out. Valet service is great to have, doing things at home while waiting for your car to be serviced, time saving. More

by Fredel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Acton Toyota of Littleton responded

Thank you for the 5-star review! We're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again!

January 01, 2021

I could not open my glove box and Brad of Acton Toyota fixed it free of charge. Acton Toyota was also excellent in following safe procedures during the Covid - 19 pandemic. I highly recommend this dealers More

by mjohnson15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad
Jan 05, 2021 -

Acton Toyota of Littleton responded

Thank you for the wonderful 5-star review and recommendation! We look forward to seeing you next time!

December 31, 2020

Ben in customer service was awesome Friendly happy and Ben in customer service was awesome Friendly happy and helpful. It was a pleasure dealing with him. It was a little confusing with the changes becau More

by ec2murf
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Koller
Jan 05, 2021 -

Acton Toyota of Littleton responded

Thank you for the excellent 5-star review! Our team is always happy to assist!

December 31, 2020

I love Acton Toyota. It is such a pleasure doing business with them. No pressure to do unnecessary repairs. Very professional team! Thank you Joe for making buying my lease vehicle so easy More

by Linda M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Tosi, Dave Anderson
Jan 05, 2021 -

Acton Toyota of Littleton responded

Thank you for taking the time to write this 5-star review! Our customers are our top priority, and your feedback is greatly appreciated!

December 31, 2020

It’s always a pleasure doing business with Acton Toyota. I have a great deal of confidence in their competence and honesty. Keep up the good work! More

by Tex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Acton Toyota of Littleton responded

Thank you for sharing your 5-star review! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience!

December 30, 2020

Great work and excellent service, but I was hit with a $900 bill last year and $1800 bill this year for what were supposed to be routine maintenance visits. Although my car is 15 years old, mileage is in More

by ToyotaCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil
Jan 05, 2021 -

Acton Toyota of Littleton responded

Thank you for the fantastic 5-star review!

December 24, 2020

Very quick scheduling online; very quick check-in morning of; very prompt update from service coordinator who worked well with me to finalize service items for the visit; very quick turnaround for completing More

by krugerb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Durning
Jan 04, 2021 -

Acton Toyota of Littleton responded

Thank you for the outstanding 5-star review! We are always happy to assist!

December 24, 2020

Dropped car off for inspection and Toyota promptly notified me when they had completed the inspection. Pick up was quick and easy. Thank you for your quick and reliable service. More

by maylott
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Acton Toyota of Littleton responded

Thank you for the fantastic 5-star review!

December 24, 2020

Treated me fair and honest. My 3 year old 12 volt battery went dead and expected to have to be replaced;they charged it up, checked, and assured me nothing is to be replaced, just drive it a bit more especi More

by kbwong01886
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
Jan 04, 2021 -

Acton Toyota of Littleton responded

Thank you for the positive feedback and 5-star review! We look forward to seeing you next time!

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