
Acton Toyota of Littleton
Littleton, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Great work as always. Wish it cost less, but that is true of everything these days. Will be back for me next service for my car. true of everything these days. Will be back for me next service for my car. More
Wonderful experience....everyone was friendly, the service was quick & excellent and results were gone over at the end.....safe environment...I just love my car & will definitely stay with this dealer service was quick & excellent and results were gone over at the end.....safe environment...I just love my car & will definitely stay with this dealership More
I dropped my car off the night before, filled out the registration envelope ( key inside) and put it in the secure drop box. No contact needed. Great feature. registration envelope ( key inside) and put it in the secure drop box. No contact needed. Great feature. More
Very easy to schedule a service appointment online. Diagnosis of problem and recommendation for fixing problem was explained in easy to understand terms. Time taken to complete work was reasonable as w Diagnosis of problem and recommendation for fixing problem was explained in easy to understand terms. Time taken to complete work was reasonable as well as price. More
Friendly, knowledgeable sales staff made wading through the trims/purchase options easier/more straightforward. Scott was able to accommodate my specific needs and provide a refreshingly satisfying experi the trims/purchase options easier/more straightforward. Scott was able to accommodate my specific needs and provide a refreshingly satisfying experience More
Acton Toyota is a great dealership to do business with. Always treated professionally and fairly. I enjoy my long standing relationship with them from service to sales. Always treated professionally and fairly. I enjoy my long standing relationship with them from service to sales. More
I reached out to Acton Toyota about the purchase of a new Rav4 Hybrid and ended up emailing and chatting on the phone with Justin who was very polite and thorough and informative about their inventory. He sa Rav4 Hybrid and ended up emailing and chatting on the phone with Justin who was very polite and thorough and informative about their inventory. He said that one specific Rav4 was available and we setup an appointment to come in to see it and also so they could do a proper appraisal on our Jeep trade in. When we arrived we met Tom and they had the Rav4 pulled up and ready and we took it for a quick test drive. When we returned, they started the appraisal process and we began briefly discussing numbers etc. They said they had to contact Chrysler to get that exact payoff number and after waiting almost an hour, Tom came up to us and said that they were unable to get that number and also that the Rav4 we drove and started negotiating on was actually sold earlier in the day. So they allowed us to drive a vehicle that had already been sold. Tom says he will call us on that Fri and we can discuss numbers etc. When we went to leave, we had to ask for our keys back because he never returned them to us. He never called so then I reached out Sat and they still didnt have that payoff number! I asked about a RAV4 they had listed online and he said we would go verify it was still in and no reply again after that. I find it to be unbelievable that a person trying to buy a brand new vehicle has to keep reaching out instead of the sales person so we decided to look elsewhere. We then met a different dealer and then they went to do an appraisal on our Jeep I realized that I did not have our registration BECAUSE TOM NEVER RETURNED OUR REGISTRATION TO US. So I again email Tom and he claimed he remembered giving it back to us but he will check in a few hours when he is back at the office. And once again, no follow up or reply from Tom yet again. Next call tomorrow when they are open will be to the manager because we need our registration and we are not paying to get a duplicate because of the carelessness of the dealership. More
Excellent quick service. The representative was very responsive. Always pleasant service personnel. They worked with me on the price since I am a loyal customer. responsive. Always pleasant service personnel. They worked with me on the price since I am a loyal customer. More
My service rep (desk 10)was extremely helpful and had an inspection done even though I forgot to mention it-she discussed that the tire sensor wouldn’t go out -we talked about how they will need to put it o inspection done even though I forgot to mention it-she discussed that the tire sensor wouldn’t go out -we talked about how they will need to put it on a machine to figure out which tire sensor might be faulty and checked with my platinum service plan for coverage for this service More
This is my 5th Tacoma that I have purchased at Acton Toyota since 2008 and I`m always satisfied with the whole process. Jack Burke my salesman and Wellington the G.M. are very good at going over all the Toyota since 2008 and I`m always satisfied with the whole process. Jack Burke my salesman and Wellington the G.M. are very good at going over all the numbers and explaining the whole process to me. I enjoyed working with them and would recommend both for anyone interested in buying a Toyota. Thanks to both, I`m a satisfied customer!! More