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Acura Of Pembroke Pines

Pembroke Pines, FL

4.7
9,617 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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15601 Pines Blvd

Pembroke Pines, FL

33027

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Showing 9,617 reviews

November 18, 2022

Have my RDX since new(2015) and have brought it in to Acura of Pembroke Pines every 5000 miles for recommended service and have never had a bad experience. Service is professional, courteous, and reasona More

by jvnastasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Acura Of Pembroke Pines responded

We're happy that your Acura RDX has provided such great support to you over the years! Thank you for trusting us to provide five-star care to your vehicle! We look forward to seeing you again! - Acura of Pembroke Pines

November 18, 2022

Muy atento todo el personal fue muy rápida la compra y los papeles del seguro del carro More

by Mario Cancio
Recommend Dealer
Yes
Employees Worked With
Giovanni Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moh
Nov 21, 2022 -

Acura Of Pembroke Pines responded

¡Gracias por visitar Acura of Pembroke Pines, Mario!

November 18, 2022

It’s Jean for me! He is always doing what he can to ensure my service is top tier. More

by TARVISG21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Acura Of Pembroke Pines responded

Thank you for recommending Jean at Acura of Pembroke Pines! We look forward to seeing you next time!

November 17, 2022

Excellent total service attitude, all questions answered right away , as always a pleasure to deal with an outstanding dealership! More

by ALFREDO.CAPOTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Acura Of Pembroke Pines responded

Thank you for the kind review! We're glad our team was able to answer all of your questions and we look forward to seeing you again next time here at Acura of Pembroke Pines!

November 17, 2022

Prompt service for second visit there. Clean environment and friendly personnel. Need check off list when car is brought in. More

by PEARLIECLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilo Torregroza
Nov 18, 2022 -

Acura Of Pembroke Pines responded

Thank you for the kind words. We hope to see you back here for a five-star experience next time, Pearlie! - Acura of Pembroke Pines

November 17, 2022

I called because I needed something fixed on my lease, advisor Jean was responsive and accommodating, I walked to the show room and Anthony, sales rep got me into a new Acura Integra, which I love btw, th More

by Zaira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Acura Of Pembroke Pines responded

Thank you for sharing your experience! We're so glad Jean & Anthony had the opportunity to assist you during your visit and we're thrilled to hear you're enjoying your new Integra. Take care and thanks again for your business, from all of us here at Acura of Pembroke Pines!

November 17, 2022

100% satisfaction! I love my new ride and I loved how easy Jan and the team made the process. So much so, I give his number out to everyone looking for a new ride! More

by shellyadams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jan Gallego
Nov 18, 2022 -

Acura Of Pembroke Pines responded

Thank you for the wonderful feedback! We're so glad you enjoyed working with Jan & appreciate you recommending him to other car shoppers. Please don't hesitate to reach out if we can be of service again in the future! - The Acura of Pembroke Pines Team

November 17, 2022

Very convenient , location wise and staff are very helpful. They even clean the car after performing service More

by JECRUZAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Acura Of Pembroke Pines responded

Thank you! We're so glad you enjoy your visits to Acura of Pembroke Pines and look forward to seeing you again!

November 17, 2022

Stay Away. Purchased a late model car, used. Four days and 200 miles later, all the warning lights came on. The salesperson encouraged me to bring the car in, " More

by rafecpmc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Curtis
Nov 17, 2022 -

Acura Of Pembroke Pines responded

Thank you for reaching out. This is certainly not the type of experience we expect for our customers and encourage you to please contact Larry at lschlossberg@czag.net if you would like to discuss this further. Thanks again.

Nov 17, 2022 -

rafecpmc responded

Thank you for the prompt response and concern. I did reach out to him yesterday with no resolution. I plan to continue to share my experience with whoever was listening so they could avoid my frustration.

November 16, 2022

Jean Louis is top rated customer support best I’ve ever had, he make the experience exceptional and I am always satisfied knowing its all Jean who takes care of me. More

by YAQUEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Acura Of Pembroke Pines responded

Thank you for the fantastic feedback! We're so glad Jean continues to take such great care of you and we'll be sure to share these kind comments with him. Thanks again and we'll see you next time here at Acura of Pembroke Pines!

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