Acura Of Pembroke Pines

They have been very accommodating and helpful when I have had my car serviced and answered my questions. had my car serviced and answered my questions. More

Great customer service. Roy was extremely polite and attentive. Answered all my questions and addressed all my concerns Roy was extremely polite and attentive. Answered all my questions and addressed all my concerns More

Jean Louis (Service Representative ) double checked the issue I reported with my 2011 Acura TSX. He called me back before my appointment to give me extra peace of mind! I see him as a honest and trustworth issue I reported with my 2011 Acura TSX. He called me back before my appointment to give me extra peace of mind! I see him as a honest and trustworthy person which definitely builds the reputation of Acura of Pembroke Pines! More

we enjoyed working with Mike Dugan And we are waiting for the new car to come in. And ACURA has always been a great dealer to work with. for the new car to come in. And ACURA has always been a great dealer to work with. More

I didn't purchase my Acura at this dealership but have come to realize that the service department makes sure my vehicle stays in good condition, making the trip from Boca Raton worth it. come to realize that the service department makes sure my vehicle stays in good condition, making the trip from Boca Raton worth it. More

Initially I was satisfied with the customer service. I purchased a pre own vehicle and there was two small scratches to front and rear bumper. So I asked for them to be removed, which they were removed. I purchased a pre own vehicle and there was two small scratches to front and rear bumper. So I asked for them to be removed, which they were removed. But I was told I would be notified by Wednesday on the status of the vehicle. Mind you I purchased the vehicle the Friday prior. Wednesday came around I didn’t hear anything so I called to follow-up. Was told it was certified and awaiting to get painted at body shop and someone would call me. Saturday came around so now it’s an entire week I haven’t heard anything. So I decided to call and got the run around my sales rep Thalia kept telling me she’s busy selling cars to customers and she will get to me when she can. Escalated the issue to Scott, he said he would find out what’s going on. Two hours later nothing so I called back sales woman Thalia again told me she will check if the vehicle is ready. Still nothing so I called back and finally she told me the car is ready. Now keep in mind the dealership gave me a loaner. But I was told my cat would be ready that Wednesday so I’m anticipating getting my new car since I did not take it home since I purchased. Acura I very good products… but personally I would NEVER purchase from Acura Pembroke Pines again. The staff is not welcoming they just look at you like you’re weird or something. More

Gino and Scott were very friendly and helpful throughout the process. Pricing was very straightforward and overall reasonable. The dealership seemed to care a lot about customer experience, which is great t the process. Pricing was very straightforward and overall reasonable. The dealership seemed to care a lot about customer experience, which is great to see. More

It was a great experience they answered all of my questions! Highly recommend this dealership! questions! Highly recommend this dealership! More

Miguel Ramirez was extremely professional During the entire transaction. I recommend this Acura Dealership because of him. entire transaction. I recommend this Acura Dealership because of him. More

Excellent customer service, very clean. My salesman was outside greeted me very pleasant and very attentive to my needs. My salesman was outside greeted me very pleasant and very attentive to my needs. More