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Acura Of Pembroke Pines

Pembroke Pines, FL

4.7
9,564 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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15601 Pines Blvd

Pembroke Pines, FL

33027

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Showing 9,563 reviews

April 24, 2021

Car was returned without the cameras in the new bumper attached so basically didn’t fix it. Already returned rental car and now have to go back and miss more work! More

by STEFANIE88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andres Perez
May 10, 2021 -

Acura Of Pembroke Pines responded

We appreciate you bringing this to our attention. We are concerned with your comments, and we will investigate them further to ensure this does not happen again. We hope you will reach out to give us the opportunity to fix this, Service Department - (877) 468-9930

April 24, 2021

Service Advisor Andres Perez provides excellent service. He started out as a Technican and knowledge. I am pleased he”s my Advisor and wish him the best in his professional growth at Acura. More

by Car4ne
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andres Perez
Apr 27, 2021 -

Acura Of Pembroke Pines responded

Thank you so much for the kind review! We're certainly lucky to have Andres on our team, as are all the customers who get to work with him. Your business is greatly appreciated by the entire team here at Acura of Pembroke Pines and we look forward to your next visit. Thanks again!

April 24, 2021

It my first time purchasing a car from this dealer my sales rep Mike over promise under delivery before he make the sale hi was super nice after he make the sale never received a text or call to make sur More

by Derral1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Duggan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Acura Of Pembroke Pines responded

Thank you for the review and feedback about your most recent experience. We deeply value the relationships with our customers and would like the opportunity to repair our relationship with you. Please reach out at your convenience, Larry Schlossberg - General Manager - lschlossberg@czag.net

April 24, 2021

Mike always take good care of me and provide excellent service. He looks for the best options according to my needs. Jean Lewis in the service department always very helpful. More

by nab217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Acura Of Pembroke Pines responded

It's always our pleasure to take care of you. Thanks for trusting Jean and the Acura of Pembroke Pines service team. We'll see you next time!

April 23, 2021

Ryan was AMAZING! He was straight to the point and delivered! After having a bad experience at a previous dealership ryan was a breath of fresh air! This was LITERALLY the easiest, stress free car pur More

by ACEVEDOCRYSTAL.89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilo Torregroza
Apr 23, 2021 -

Acura Of Pembroke Pines responded

You don't know how much this amazing five-star review means to us! Thank you for taking the time to leave us your feedback and for taking a chance on Ryan and our team! We'll be sure to share this feedback with Ryan, Camilo, and our team! Thanks again! - Acura of Pembroke Pines

April 23, 2021

It’s not often that one would say they had a great experience at a car dealership, but I definitely did. First, Theressa was so nice and extremely helpful. I never felt like she was trying to take adv More

by jengel0523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Liebro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theressa Perrier
Apr 23, 2021 -

Acura Of Pembroke Pines responded

Thank you so much for this wonderful feedback! We're thrilled to hear that you enjoyed your recent visit with us and hope we have the opportunity to serve you again in the future. Until then, take care and enjoy your new vehicle! - The Acura of Pembroke Pines Team

April 23, 2021

Ryan and Camilo were great! One of the best experiences I've had a dealership! I've been returning to this dealer since 2008. Always a pleasure dealing with Ryan. More

by ALFRED6969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilo Torregroza
Apr 23, 2021 -

Acura Of Pembroke Pines responded

Thank you for reviewing Acura of Pembroke Pines! We're so pleased to hear Ryan and Camilo have made your visit worthy of five stars! Your continued confidence in us means so much!

April 23, 2021

The service was excellent. Jean Louis is a real pro, I will continue to go back to him and I will always recommend him thanks. More

by FENNDHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Acura Of Pembroke Pines responded

We appreciate the great feedback about Jean and our team! Thanks for your business, from all of us here at Acura of Pembroke Pines and we'll see you next time!

April 23, 2021

Always excellent service. Always available when I'm available. Excellent timing. Great loaner car. Always follows up to make sure everything has been completed. I left my keys in the rental and th More

by JOHN.CHAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Perez
Apr 23, 2021 -

Acura Of Pembroke Pines responded

John, we are grateful for your review. It means the world to us here at Acura of Pembroke Pines!

April 23, 2021

The customer service was really good and this is the reason why I came back to this dealership. Sam the manger and David the Saleman were a great help. I would recommend this dealership to a friend. More

by DOLPHINDAN2313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David- Saleman , Sam Nelson
Apr 26, 2021 -

Acura Of Pembroke Pines responded

We're so happy to hear Sam and David earned your repeat business! Thank you so much for taking the time to come see us and leave this excellent five-star review! Our team appreciates having you as an Acura of Pembroke Pines customer! See you next time!

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