Back

Acura Of Pembroke Pines

Pembroke Pines, FL

4.7
10,191 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
Contact Dealership

15601 Pines Blvd

Pembroke Pines, FL

33027

Directions

By Type

Showing 10,191 reviews

August 11, 2021

This was my first service on my 2021 Acura RDX at Acura of Pembroke Pines. My service advisor was Jean Marie Louis. Jean was very professional, pleasant and helpful. He made me feel like a valued customer. More

by MARIA Pilar Hurtado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Acura Of Pembroke Pines responded

Thank you for trusting the Acura of Pembroke Pines team with your RDX, Maria! We're glad to hear Jean took great care of you and we look forward to seeing you again next time. Take care!

August 11, 2021

Always a pleasure to work with Acura PP, especially Ron in service who gets you in and out quick with dependability from himself and the service department that the job has been done with the utmost care a More

by MG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Richardson, Sam Nelson
Aug 11, 2021 -

Acura Of Pembroke Pines responded

We're so happy to hear Ron and the Acura of Pembroke Pines team have earned your five stars and confidence! Thank you for being part of our family and for choosing us to provide your vehicle with such great care!

August 11, 2021

Excellent customer service and attention to detail. Service Advisor was very helpful and was able to advise on the best services needed for my vehicle. More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Aug 11, 2021 -

Acura Of Pembroke Pines responded

Thank you for choosing Acura of Pembroke Pines, we appreciate your positive feedback!

August 10, 2021

great service , please give allister harry a 5 star rating and a extra bonus ..he went above and beyond. he provided excellent sales knowledge and i was able to purchase the car 1 day later ... great j More

by Styve M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
allister harry
Aug 11, 2021 -

Acura Of Pembroke Pines responded

We appreciate the shoutout to our team! It's great to hear their hard work has helped you have a great experience!

August 10, 2021

Allister and Freddy were informative, easy going and patient. I felt comfortable with both of them even though I wish process was shorter. Allister did not push or make me feel pressured at any point, I More

by NIVIAPHD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allister , Freddy Tigero
Aug 11, 2021 -

Acura Of Pembroke Pines responded

Thank you for your generous rating and helpful feedback! We are happy to hear Allister and Freddy helped you find what you needed! Please don't hesitate to reach out to the Acura of Pembroke Pines team if you have any future questions or concerns!

August 10, 2021

For more than 7 years, my Service Advisor, Jean Louis, continues to provide superior customer service which exceeds all expectations. I have referred him to friends who report the same satisfaction. In f More

by CSCOTTKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Acura Of Pembroke Pines responded

Thank you for the fantastic feedback and your loyal business! We're certainly lucky to have Jean Louis on our team and we're happy to hear that he's continually exceeded your expectations over the past seven years. Thanks for being an Acura of Pembroke Pines customer and we'll see you at your next visit!

August 10, 2021

A bit disappointed I shelled out money to start a lease and had to shell out even more just to finance when I never wanted to lease in first place. And sadly I still couldn't get approved for A-Spec. More

by WARREN.MOSES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2021

Recently purchased a used car. I worked with both the Sales Manager Scott as well as Sales Consultant Oscar Olive. Both were very knowledgeable, courteous and friendly. If you not the type to carry good More

by mellia06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ticker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Olive - 5 stars , Oscar Olive IV
Aug 10, 2021 -

Acura Of Pembroke Pines responded

We're so glad our team made this a positive experience! Thank you for your honest feedback and review for Acura of Pembroke Pines! We hope to see you again in the future!

August 09, 2021

Neville was super helpful and made the experience wonderful. Service was performed fast and was able to get a free car wash. Very happy with the service. More

by DC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Aug 10, 2021 -

Acura Of Pembroke Pines responded

This review means more to our team than you know! Thank you for being a loyal customer! - Acura of Pembroke Pines

August 09, 2021

My check was post marked but dealership decided to deposit my check even after getting confirmation that it won't be deposited before June 30. After several calls no one returned my calls to explain s More

by GAILAMOY32
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Morales
Aug 23, 2021 -

Acura Of Pembroke Pines responded

We understand your frustration and are disappointed to hear about your experience. We would like to discuss your experience to help resolve these concerns. Please contact Larry at lschlossberg@czag.net if you would like to discuss this further.

...
565
...