Back

Acura Of Pembroke Pines

Pembroke Pines, FL

4.7
9,519 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
Contact Dealership

15601 Pines Blvd

Pembroke Pines, FL

33027

Directions

By Type

Showing 9,519 reviews

November 08, 2020

Service Advisor Jordan Ferber always does a great job with customer service. He’s up front with prices and takes time to explain what’s best for vehicle maintenance. He’s always prompt to respond to me More

by J.ALUART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Acura Of Pembroke Pines responded

Thank you for your confidence in Jordan at Acura of Pembroke Pines! We appreciate your review, and look forward to your next appointment!

November 08, 2020

After a long and frustrating 3-week search for 2 used vehicles, Acura of Pembroke Pines exceeded every expectation. Should have come here first! Karl Reed was fantastic! More

by sandiemart71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Reed
Nov 09, 2020 -

Acura Of Pembroke Pines responded

Thank you for visiting Karl at Acura of Pembroke Pines! We appreciate your 5-star review!

November 08, 2020

As always, I received excellent service from the Acura of Pembroke Pines service department. Jean, my service advisor, handled everything courteously and professionally. The service I receive from the servic More

by Mycar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Acura Of Pembroke Pines responded

Thank you for your 5-stars! We're so happy to hear that Jean and our team worked hard and provided you with excellent service! See you next time!

November 08, 2020

Excellent service. Professional sales and great vehicle. I was leaving an SUV and changed to a car; this was a great choice. I am glad I found this dealer. More

by joyceseigel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Reed
Nov 09, 2020 -

Acura Of Pembroke Pines responded

Hi Joy, thank you for taking the time to share your experience at Acura of Pembroke Pines! We look forward to seeing you next time! Thanks for the 5-stars!

November 07, 2020

Great service and I was out by the time I was told. Waiting area was clean and everyone was respectful and used social distancing. Check out was also very quick and my car was already waiting for me wh More

by YVONNEMROSELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres
Nov 09, 2020 -

Acura Of Pembroke Pines responded

Thank you for the five stars! We're glad you had a great experience during your visit here at Acura of Pembroke Pines, and we look forward to the next one - take care!

November 06, 2020

I always enjoy going to Acura is Pembroke Pines. I truly like my service advisor, Jordan Ferber. My car is ready when he says it will be and it’s clean! The coffee and the snack shop are added bonuses!! More

by AS1692
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share your experience with Jordan at Acura of Pembroke Pines! We look forward to seeing you next time!

November 06, 2020

Jordan, John G., John P. And Jean are the best. They are always willing to help and get things done. The service department is what keeps my family coming back. More

by Raquel Llerena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gault and John P.
Nov 06, 2020 -

Acura Of Pembroke Pines responded

Hi Raquel, thank you for taking the time to share your experience working with Jordan, John G, John P, and Jean! We appreciate your service, and look forward to seeing you next time at Acura of Pembroke Pines!

November 05, 2020

Bad experience trying to get my spare key that was promised by sales rep (Gio) when I bought the car. It took many hours, multiple complaints, and several visits to finally get it approved by the sale More

by MR.DANIEL.CORNEJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Ticker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Vargas, Sam Nelson
Nov 25, 2020 -

Acura Of Pembroke Pines responded

Hi Daniel, thank you for taking the time to share your recent experience. If you have any further concerns, feel free to reach out. Thanks, Larry Schlossberg - General Manager - lschlossberg@czag.net.

November 04, 2020

Acura of Pembroke Pines exceeded my expectations! Karl Reed was very attentive to my needs and went over everything thoroughly with me! Thank you Karl so much! His customer service was great! I work for P More

by CHARRIS6069
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Reed
Nov 04, 2020 -

Acura Of Pembroke Pines responded

Thank you for your confidence in our team at Acura of Pembroke Pines! We're so happy to hear that we worked hard, and provided you with excellent customer service!

November 04, 2020

Mr Braganza is a wonderful person who treats his client in a very respectful manner and pays attention to all your needs pertaining to your vehicle. I wish him the best at his position . More

by SPUNYANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Nov 05, 2020 -

Acura Of Pembroke Pines responded

Thank you for your kind review. Would you consider changing the rating of the review to reflect your positive feedback? -Acura of Pembroke Pines team

...
643
...