Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Acura Of Pembroke Pines
Pembroke Pines, FL
9,608 Reviews
Welcome to Acura of Pembroke Pines!
We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida.
We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:30 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 9,609 reviews
November 23, 2019
Confidence Detail explanation was provide prior to and after the completion of the service. Most importantly, the greetings received within the service dapartmen Detail explanation was provide prior to and after the completion of the service. Most importantly, the greetings received within the service dapartment assured a level of comfort to be anticipated. More
by WHITEMAN.JOAN
Verified CustomerEmployees Worked With
Neville
November 23, 2019
Great service as usual! I love My Acura and I really like Acura of Pembroke Pines! This is my 3rd Acura MDX. Have been using Jordan F as my service advisor and he is great I love My Acura and I really like Acura of Pembroke Pines! This is my 3rd Acura MDX. Have been using Jordan F as my service advisor and he is great! More
by VANEYOUNGS
Employees Worked With
November 22, 2019
Scheduled Service As usual this was a very efficient and painless Service stop.in and out in less than 40 minutes as a drive-in without appointment. As usual this was a very efficient and painless Service stop.in and out in less than 40 minutes as a drive-in without appointment. More
by LUISAUGUSTO1
Employees Worked With
My regular service advisor Jean was not in that day but I was attended very well by Marcos
November 22, 2019
Always Great Service Thank you Acura for always giving 5-star service to my car. I've worked with several of the service providers and all have been very friendly and hel Thank you Acura for always giving 5-star service to my car. I've worked with several of the service providers and all have been very friendly and helpful. More
by CCOHEN10
Employees Worked With
November 22, 2019
quick and painless Making an appt worked as it should and I was in and out quickly and with a free car wash to boot. Neville was efficient and professional. Making an appt worked as it should and I was in and out quickly and with a free car wash to boot. Neville was efficient and professional. More
by tato386
Employees Worked With
Neville
November 21, 2019
Great service I always get great and timely service. Jean, my Service coordinator was excellent, as always. He is courteous and professional. The time in and out wa I always get great and timely service. Jean, my Service coordinator was excellent, as always. He is courteous and professional. The time in and out was quite minimal. More
by janbeek
Employees Worked With
Jean
November 21, 2019
Everything was good Excellent customer service, friendly team. Good business. I so happy with my new Acura. Recomiendo por seguro este dealer y sus empleados. Thanks for Excellent customer service, friendly team. Good business. I so happy with my new Acura. Recomiendo por seguro este dealer y sus empleados. Thanks for everything More
by Jean Pierre
November 21, 2019
Amazing!! great customer service. Jordan always helps us, when we bring our RDX to get services. Always on time, Thank you jordan for all your help great customer service. Jordan always helps us, when we bring our RDX to get services. Always on time, Thank you jordan for all your help More
by sophysantiago
Employees Worked With
November 21, 2019
Head of the Class! Leased my fourth Acura and did business with James Chalmers and Scott Ticker. Both are excellent professionals that make auto leasing easy and without Leased my fourth Acura and did business with James Chalmers and Scott Ticker. Both are excellent professionals that make auto leasing easy and without the annoying back and forth price negotiation. I'm leasing Acura's because of their value and quality but, most of all, I'm brand loyal because of the attention and service I continue to receive at Acura of Pembroke Pines. Highly Recommended! More
by Rick
November 21, 2019
Second visit... same problem Two weeks before I had to bring my RDX in for servicing on the back of a two truck. It would not start. The service team did diagnostic test and said Two weeks before I had to bring my RDX in for servicing on the back of a two truck. It would not start. The service team did diagnostic test and said they did not find anything wrong. They tested the battery and found it to still be 75% operational. The auto continued to perform poorly. Brought it back for a second look. The master technician, Mike C, drove it and knew immeaditely what was wrong. The battery was running low and didnt have enough charge to run the auto efficiently. Just like I suspected. More
by ANDRENEM10
Employees Worked With
Neville B is not listed above. He went above and beyond to make sure my experience was memorable...I. a good way.
